Job Title: Customer Service Executive – E-commerce Location: Delhi Location Experience Required: 1 year+ Employment Type: Full-time Working Days: 6 days a week, rotational off Shift Timings: Rotational Job Summary: We are looking for a dedicated and customer-focused Customer Service Executive to join our e commerce team. The ideal candidate will have 6 months to 1 year of experience in customer service,preferably in the online retail industry. You will be responsible for handling customer queries,complaints, order tracking, and ensuring a seamless shopping experience for our customers. Key Responsibilities: Respond to customer queries via phone, email, chat, and social media in a timely andprofessional manner. Resolve product or service problems by clarifying customer complaints, determining thecause, and offering appropriate solutions. Process orders, forms, applications, and requests accurately. Coordinate with internal departments (logistics, warehouse, technical, etc.) for orderfulfilment and issue resolution. Follow up with customers to ensure their issues are resolved to satisfaction. Maintain customer records by updating account information. Handle return, refund, and exchange requests as per company policy. Escalate unresolved issues to the appropriate team when necessary. Provide feedback to the team to improve the overall customer experience. Requirements: 1 year of experience in a customer service role (e-commerce experience preferred). Excellent communication skills in English and [mention regional language if applicable]. Strong interpersonal skills and a customer-first attitude. Proficiency in using CRM tools, ticketing systems, and MS Office. Ability to multitask and handle high-volume queries during peak periods. Flexible to work in rotational shifts, weekends, and holidays if required. Preferred Qualifications: Bachelor’s degree in any discipline. Experience with e-commerce platforms or order management systems. What We Offer: Competitive salary (18k to 23k) Friendly and collaborative work environment Training and development opportunities Career growth in the fast-growing e-commerce industry Kindly share your cv- yashika@openmind.in or 9717008655 Sonis@openmind.in or 92058 44144 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Ability to commute/relocate: Mandi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Blended Process: 1 year (Required) Language: English Fluently (Required) Work Location: In person
Job Title: Customer Service Executive – E-commerce Location: Delhi Location Experience Required: 1 year+ Employment Type: Full-time Working Days: 6 days a week, rotational off Shift Timings: Rotational Job Summary: We are looking for a dedicated and customer-focused Customer Service Executive to join our e commerce team. The ideal candidate will have 6 months to 1 year of experience in customer service,preferably in the online retail industry. You will be responsible for handling customer queries,complaints, order tracking, and ensuring a seamless shopping experience for our customers. Key Responsibilities: Respond to customer queries via phone, email, chat, and social media in a timely andprofessional manner. Resolve product or service problems by clarifying customer complaints, determining thecause, and offering appropriate solutions. Process orders, forms, applications, and requests accurately. Coordinate with internal departments (logistics, warehouse, technical, etc.) for orderfulfilment and issue resolution. Follow up with customers to ensure their issues are resolved to satisfaction. Maintain customer records by updating account information. Handle return, refund, and exchange requests as per company policy. Escalate unresolved issues to the appropriate team when necessary. Provide feedback to the team to improve the overall customer experience. Requirements: 1 year of experience in a customer service role (e-commerce experience preferred). Excellent communication skills in English and [mention regional language if applicable]. Strong interpersonal skills and a customer-first attitude. Proficiency in using CRM tools, ticketing systems, and MS Office. Ability to multitask and handle high-volume queries during peak periods. Flexible to work in rotational shifts, weekends, and holidays if required. Preferred Qualifications: Bachelor’s degree in any discipline. Experience with e-commerce platforms or order management systems. What We Offer: Competitive salary (18k to 23k) Friendly and collaborative work environment Training and development opportunities Career growth in the fast-growing e-commerce industry Kindly share your cv- yashika@openmind.in or 9717008655 Sonis@openmind.in or 92058 44144 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Ability to commute/relocate: Mandi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Blended Process: 1 year (Required) Language: English Fluently (Required) Work Location: In person
The ideal candidate should be highly soft spoken and ready to work in patient support. The PatientRelationship Officer is required to make outbound calls and answer inbound calls of the patients andregister and answer their inquiries, resolve complaints, and provide information. Roles and Responsibilities The Patient Relationship Officer will be responsible for making outbound calls tocustomers/Patients. Need to check their well-being and the medicine requisition for the month. Proper follow ups with the patient related to their health and doctor checkups. Keep records of customer interactions and transactions, recording details of inquiries,complaints, and comments, as well as actions taken in the CRM. Associate must reply to those queries in a set format. Responsible for updating the conversation in CRM. Responsible to take the feedback from the patients and share with the concerned person/deptt. Taking follow-ups from management for the complaints and feedback closure. Transfer the call to other departments if required etc. Handle all the complaints of patients and pacify them. Competencies and Skills Required The Patient Relationship Officer plays a critical role in providing an interface between patients and theclient company. The major skills and competencies that we are looking for in a candidate are:1. Good communications skills2. Empathy and Problem-solving skills.3. Ability to listen proactively.4. Good interpersonal skills5. Ability to handle work well and maintain quality. Job Types: Full-time, Permanent Pay: ₹11,615.61 - ₹25,000.00 per month Benefits: Paid time off Work Location: In person Speak with the employer +91 9205844144
The ideal candidate should be highly soft spoken and ready to work in patient support. The PatientRelationship Officer is required to make outbound calls and answer inbound calls of the patients andregister and answer their inquiries, resolve complaints, and provide information. Roles and Responsibilities The Patient Relationship Officer will be responsible for making outbound calls tocustomers/Patients. Need to check their well-being and the medicine requisition for the month. Proper follow ups with the patient related to their health and doctor checkups. Keep records of customer interactions and transactions, recording details of inquiries,complaints, and comments, as well as actions taken in the CRM. Associate must reply to those queries in a set format. Responsible for updating the conversation in CRM. Responsible to take the feedback from the patients and share with the concerned person/deptt. Taking follow-ups from management for the complaints and feedback closure. Transfer the call to other departments if required etc. Handle all the complaints of patients and pacify them. Competencies and Skills Required The Patient Relationship Officer plays a critical role in providing an interface between patients and theclient company. The major skills and competencies that we are looking for in a candidate are:1. Good communications skills2. Empathy and Problem-solving skills.3. Ability to listen proactively.4. Good interpersonal skills5. Ability to handle work well and maintain quality. Job Types: Full-time, Permanent Pay: ₹11,615.61 - ₹25,000.00 per month Benefits: Paid time off Work Location: In person Speak with the employer +91 9205844144
We’re Hiring – Junior Architect | Luxury Residential Design Location: Sector 51, Gurgaon | On-site At Resonate Designs, we transform spaces into experiences — blending innovation, functionality, and sustainability. Now, we’re looking for a Junior Architect who’s not only skilled in design but also ready to bring AI into the creative process. What You’ll Do Draft precise 2D drawings: layouts, plans, and technical details Create impactful presentations for luxury residential interiors & exteriors Leverage AI-based design tools to speed up concept development & visualization Collaborate with our architects, designers, and site teams Adapt designs based on client feedback and project requirements What We’re Looking For B.Arch with 2–3 years’ experience in luxury residential design Strong AutoCAD skills (mandatory) + knowledge of SketchUp/Photoshop/Revit Hands-on experience with AI design tools (Midjourney, DALL·E, generative design software) preferred Passion for innovative design, attention to detail, and deadline commitment Why Join Us Work on live luxury residential projects Exposure to cutting-edge AI design workflows Collaborative, growth-oriented work environment Professional development & training Apply Now – Send your portfolio & CV to [your email] with the subject line Junior Architect – AI Design Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Paid time off Work Location: In person
Resonate Designs is a design-focused architecture and interior design practice specializing in luxury residential projects across North India. With a growing portfolio and a referral-driven client base, we blend design depth with highly personalized client experience. As the Senior Project Architect at Resonate Designs, you will play a crucial role in overseeing the end-to-end design process for high-end residential architecture and interior projects. Your responsibilities will include leading concept and detailed design, translating client briefs into compelling spatial narratives and material palettes, reviewing and elevating design work from junior and mid-level team members, and innovating in aesthetics, form, and function while maintaining feasibility. You will mentor and manage a team of architects and designers, ensuring high-quality output across drawings, presentations, and site deliverables. It will be your responsibility to drive project timelines, conduct periodic check-ins, and maintain design integrity during execution. Additionally, you will act as the design lead in client meetings, confidently communicate design rationales and material choices, and build lasting client relationships through clarity, responsiveness, and creativity. The ideal candidate for this role will have a Bachelor's or Master's degree in architecture, along with 8 years of professional experience in architecture and interiors, with at least 4 years in luxury residential projects. Proficiency in AutoCAD, SketchUp, Photoshop, and either InDesign or PowerPoint is required, and knowledge of Revit is a plus. Strong leadership, communication, presentation, and problem-solving abilities are essential, along with the ability to produce mood boards, detailed drawings, and client-ready presentations. If you have a deep appreciation for materiality, spatial proportion, and detail, a balance of creative innovation and practical execution, and are comfortable handling multiple projects in a fast-paced, design-focused environment, we encourage you to apply. A proactive, self-driven approach and alignment with our core values of design quality, integrity, collaboration, and client-centricity are key attributes we are looking for. In return, Resonate Designs offers professional development support, exposure to live residential projects, a positive work environment with a collaborative design team, and growth opportunities within the organization. If you are interested in this exciting opportunity, please connect with us at sonia@openmind.in or call 8920580837. Job Types: Full-time, Permanent Benefits: Flexible schedule Paid sick time Schedule: Day shift Work Location: In person,
As a Junior Architect at Resonate Designs, you will play a crucial role in transforming spaces into experiences through innovation, functionality, and sustainability. Your focus will not only be on design but also on integrating AI into the creative process. Key Responsibilities: - Draft precise 2D drawings including layouts, plans, and technical details - Create impactful presentations for luxury residential interiors & exteriors - Utilize AI-based design tools to enhance concept development & visualization - Collaborate effectively with architects, designers, and site teams - Adapt designs based on client feedback and project requirements Qualifications Required: - B.Arch degree with 2-3 years of experience in luxury residential design - Proficiency in AutoCAD is mandatory, along with knowledge of SketchUp, Photoshop, and Revit - Experience with AI design tools such as Midjourney, DALLE, or generative design software is preferred - Strong passion for innovative design, attention to detail, and meeting deadlines At Resonate Designs, you will have the opportunity to work on live luxury residential projects and gain exposure to cutting-edge AI design workflows. You will thrive in our collaborative, growth-oriented work environment that values professional development and training. Note: This job is full-time and permanent with benefits including a flexible schedule and paid time off. The work location is on-site in Sector 51, Gurgaon. To apply for this exciting opportunity, send your portfolio & CV to [your email] with the subject line "Junior Architect - AI Design". Apply now and be part of our dynamic team!,