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5.0 - 9.0 years
0 Lacs
haryana
On-site
As a contract manager, you will effectively manage relationships with assigned Global System Integrators (GSIs) for contract-related matters, with a motto: put our strategic IT outsourcing contracts under control and optimize their value. This includes negotiating/analyzing contracts and pricing terms in collaboration with buyers, managing contract changes and amendments, monitoring performance and compliance with contractual obligations, resolving any contract-related disputes, and maintaining strong relationships. Constant liaison with department operational teams to make their life easier with contract lifecycle. Smooth collaboration with the Sourcing & Legal departments to align procurement strategy with department business and transformation objectives. 360 view of our partnership with Global System Integrators to increase our ability to challenge them. Control of security and compliance aspects. Managing relationships with Global System Integrators, establishing proper governance, and serving as the primary point of contact for contract-related matters. Providing regular reports and updates on Global System Integrators" performance, contract status, and potential risks to relevant stakeholders within the department and the organization as a whole. Collaborating with internal stakeholders to ensure that Global System Integrators meet project requirements and deliver value. Monitoring and evaluating the performance of Global System Integrators, tracking key performance indicators (KPIs) and service level agreements (SLAs). Conducting regular performance reviews and assessments of Global System Integrators to evaluate their adherence to contractual obligations and quality standards. Managing vendor-related risks and issues, proactively addressing any challenges that may arise. Anticipating emerging security threats and regulatory changes in order to implement appropriate policies and procedures with internal stakeholders and Global System Integrators. Identifying opportunities to optimize cost and contract value through continuous improvement and innovation. Contributing to the evaluation and selection of Global System Integrators based on their capabilities, expertise, and alignment with business strategy. Negotiating with Global System Integrators, ensuring favorable terms and conditions that meet the organization's needs. Additional skills required include knowledge of Security and Regulatory constraints when working with third parties, Agile/DevOps/SAFe methodologies. A first degree in business, technology, or science is preferred. Fluency in English is required, and a command of French is an advantage. Project Management / ITIL certification is also advantageous.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As an Order to Cash Operations Senior Analyst at Accenture, you will be responsible for handling various aspects of order management. This includes managing the end-to-end order process from order creation to delivery and order fulfillment while ensuring compliance with SLAs/KPIs and TAT. Your role will involve addressing exceptions throughout the entire Order to Cash cycle, demonstrating excellent supply chain knowledge, and utilizing customer experience skills to handle urgencies, interactions, and resolve disputes and queries efficiently. Additionally, you will be expected to manage customer calls and emails effectively. Proficiency in SAP, including knowledge of t-codes and reports, is essential for this role. The ideal candidate for this position should possess excellent communication skills and have 5 to 8 years of relevant experience in order management. A background in Any Graduation is required to qualify for this role. If you are looking to work in a dynamic environment where you can leverage your expertise in order management and customer service, this role at Accenture offers a great opportunity to contribute to the success of clients across diverse industries. Join us in embracing change, creating value, and driving shared success for our clients, people, shareholders, partners, and communities. We invite you to visit our website at www.accenture.com to learn more about our global professional services company and the exciting opportunities we offer.,
Posted 2 months ago
1.0 - 2.0 years
3 - 15 Lacs
Cochin / Kochi / Ernakulam, Kerala, India
On-site
Great growth opportunity to Work in Dubai Job Role: Debt Collection Officer / Team Lead Department: Collections Experience : 1 yrs exp in Major Debt collection in International / Local Bank in Indiaor UAE Edu.qual: Any Graduate Salary: 2500 - 3000 Dhirams (Plus attractive incentives) Work location: Dubai, UAE. Language: Hindi along with Malayalam / English / Tamil. Accomdation: Accomadation Allowance will be provided. Immediate Joiner Preferred. Skills : - Identifying & Contacting Debtors. - Resolving Disputes - Adhering to legal & ethical standards - Knowledge in Relevant Laws - Problem solving Skills.
Posted 3 months ago
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