Posted:1 day ago|
Platform:
On-site
Full Time
A leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.
Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.
The Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient reservation process. This role involves handling guest and travel agent inquiries, maintaining up-to-date availability records, and coordinating with internal teams to deliver a seamless guest experience.
• Handle incoming reservation requests via phone, email, online platforms, and travel agents.
• Provide accurate information about property availability, features, and services.
• Enter, update, and maintain reservations in the management system.
• Process cancellations and modifications as per company policy.
• Ensure timely confirmation of all bookings.
• Maintain clear and organized records of reservations and availability.
• Report to the Assistant General Manager – Operations.
Rainforest Luxury Villas
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