Reservations Executive

As a Reservations Executive at JadeCaps, you will play a crucial role in ensuring seamless communication, customer satisfaction, and efficient reservation management in the hospitality sector. Your responsibilities will include: - Handling day-to-day tasks related to communication with customers - Ensuring high levels of customer satisfaction through prompt and efficient service - Managing reservations effectively to optimize occupancy and revenue - Providing excellent customer service to meet and exceed guest expectations - Utilizing your sales skills to promote additional services and upsell to customers To excel in this role, you should possess the following qualifications: - Strong communication and customer service skills to interact effectively with guests - Experience in managing reservations and ensuring customer satisfaction - Sales skills to promote services and maximize revenue through upselling - Ability to thrive in a fast-paced environment and adapt quickly to changing priorities - Previous experience in the hospitality industry would be advantageous - Bachelor's degree in Hospitality Management or a related field is preferred JadeCaps is a proptech platform that operates residential properties in India and South Asia, focusing on enabling second homeowners to monetize their assets. With a range of consumer brands like Secret Turtle, Red Olive, and StayJade, JadeCaps is at the forefront of revolutionizing the hospitality industry.,