Reservations Executive

Job Description: As a Reservations Executive at our luxury hospitality brand for modern travellers, you will play a crucial role in supporting the Director of Revenue to drive the performance of the reservations team on property. Your responsibilities will include ensuring adherence to all Standard Operating Procedures (SOPs), maintaining and enhancing reservations operations for accurate guest bookings, maximizing revenue opportunities, and ensuring guest and team member satisfaction. You will oversee the monitoring of daily arrivals to fulfill guest requests promptly and effectively communicate them. Your role will involve managing inventory, such as allotments, group blocks, and rate codes across all relevant systems. Additionally, you will collaborate with the Director of Revenue to promote up-selling within the property and optimize the use of various distribution channels, including Tour Operators, Small Luxury Hotels, and Regional and Corporate Sales Offices. Qualifications: - Proficiency in hotel operations technology and knowledge of all distribution channels. - Understanding of the regional and local market dynamics, local competitors, and destination events. By reporting to the Reservations Manager, you will contribute significantly to the success of our brand in delivering exceptional experiences to our guests.,