Reservation

As a Reservation Specialist at Westin Inn and Suites, located in Ghaziabad, your role will involve managing reservations, assisting guests with booking inquiries, and providing exceptional customer service. Your key responsibilities will include: - Maintaining accurate reservation records - Communicating effectively with guests - Handling booking modifications or cancellations - Supporting the sales team in achieving targets - Assisting in training new team members on reservation systems and processes To excel in this role, you should possess the following qualifications: - Strong knowledge of Reservations processes and systems - Effective communication skills, both written and verbal - Demonstrated ability to deliver excellent customer service - Sales acumen with the ability to support revenue generation efforts - Experience in training new team members is an advantage - Proficiency with reservation software or hotel management systems is preferred - Organizational and multitasking skills are essential - High school diploma or equivalent; hospitality or relevant certification is a plus Join Westin Inn and Suites as a Reservation Specialist and contribute to providing a seamless reservation experience for our guests.,