Reservation Executive

The Reservation Executive cum Sales is responsible for handling customer inquiries, converting leads into confirmed bookings, managing reservations, and achieving sales targets while ensuring excellent customer service.

Key Responsibilities:Reservations:

• Handle hotel, tour package, cruise, and flight reservations
• Prepare quotations, booking confirmations, vouchers, and invoices
• Manage amendments, cancellations, and re-bookings
• Coordinate with hotels, airlines, cruise lines, and vendors
• Maintain accurate reservation records and documentation

Sales & Marketing:

• Handle inbound leads via calls, WhatsApp, email, and social media
• Convert enquiries into confirmed sales
• Promote tour packages, cruise offers, and special deals
• Achieve monthly sales targets
• Upsell and cross-sell relevant travel services
• Follow up with customers for payments and confirmations

Required Skills & Qualifications:

• Diploma / Degree in Travel & Tourism / Hospitality / Sales
• 1–2 years experience in reservations and sales (travel or hotel industry)
• Strong knowledge of booking portals, tour operations, and pricing
• Excellent communication, negotiation, and closing skills
• Proficiency in MS Excel, email handling, and CRM systems
• Ability to work under pressure and meet sales deadlines

If interested, please email your CV to:
[email protected]

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Work Location: In person