Reservation Executive

Hotel Green Park Hyderabad

0 years

3 Lacs

begumpet hyderabad telangana

Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

customer service microsoft office 12th pass bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Handle inbound reservation inquiries via phone, email, and other channels
Process and confirm bookings accurately within the reservation system
Assist customers with reservation modifications, cancellations, and special requests
Collaborate with other departments to ensure availability and resolve issues
Provide detailed information on services, pricing, and booking policies
Maintain records of customer interactions and transactions
Monitor reservation systems for accuracy and troubleshoot as needed
Ensure compliance with company policies and procedures
Assist with reporting and analysis of reservation data

Qualifications

High school diploma or equivalent; associate or bachelor's degree preferred
Previous experience in a customer service or reservations role
Strong communication and interpersonal skills
Ability to multitask and prioritize effectively
Attention to detail and accuracy
Proficiency in reservation software and Microsoft Office Suite

Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹32,000.00 per month

Benefits:

Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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