Reservation Executive

1 - 5 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Reservation Executive at Echor Hotels & Resorts, your role involves managing reservation operations to ensure a seamless guest booking experience. Key Responsibilities: - Managing reservation operations to provide a smooth guest booking experience. - Responding to guest feedback to enhance their experience continually. - Maintaining accurate inventory across OTAs, direct websites, and B2B channels. - Collaborating with sales, marketing, and front office teams to optimize bookings. - Handling guest concerns, booking changes, cancellations, or complaints promptly and professionally. Qualifications Required: - Diploma/Degree in Hotel or Tourism Management. - Excellent communication skills. - Passion for guest service and experience enhancement. If you are passionate about delivering exceptional guest service, possess strong leadership skills, and have experience in hotel reservations, we encourage you to apply for this exciting opportunity at Echor Hotels & Resorts. Send your CV to hr@echor.in to be considered for the role. Please note that the salary for this position ranges from 18,000 to 25,000/month with the job location in Zirakpur. The interview process will consist of 3 rounds.,

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