Reservation and Ticketing Agent

We are pleased to share an exciting opportunity for the position of Reservations & Ticketing Executive at our Gurgaon & Mumbai offices.

Key Responsibilities:

• Handle domestic & international flight bookings using GDS platforms (Amadeus, Galileo, Sabre).
• Issue, re-issue, and cancel air tickets as per client requirements.
• Provide travel solutions, handle customer queries, and ensure a high level of customer satisfaction.
• Prepare travel itineraries, maintain booking records, and ensure compliance with airline and IATA policies.
• Manage payment processing, refunds, and billing for bookings.

Requirements:

• Graduate in any discipline (Diploma in Travel & Tourism preferred).
• 2–4 years of experience in travel reservations and ticketing.
• Knowledge of GDS systems and strong communication skills.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many years of experience do you have in Travel Operations or Reservations & Ticketing?

Location:

• Gurugram, Haryana (Preferred)

Work Location: In person