Key Responsibilities: 1. Service Delivery Management: Manage the delivery of IT services, ensuring timely and effective support for computers,desktops, printers, and cameras. Oversee incident management, troubleshooting, and resolution of hardware and software issues. 2. Team Leadership: Lead and mentor the IT support team to ensure high-quality service delivery. Foster a culture of continuous improvement and professional development within the team. 3. Stakeholder Collaboration: Collaborate with various departments to understand IT service requirements and align support strategies to meet organizational goals. 4. Inventory Management: Maintain an inventory of IT assets including computers, desktops, monitors, printers, and cameras. Ensure all equipment is properly accounted for, maintained, and upgraded as necessary. 5. Performance Monitoring: Develop and monitor key performance indicators (KPIs) to assess service effectiveness and identify areas for improvement. Prepare regular reports on service performance for management review. 6. Budget Oversight: Assist in managing the IT service budget, ensuring cost-effective procurement and resource allocation for IT hardware and services. 7. Vendor Management: Work with external vendors and service providers to ensure compliance with service level agreements (SLAs) and quality standards. 8. Training and Support: Organize training sessions for staff on the effective use of IT equipment and services, ensuring all users are equipped with the necessary knowledge. Qualifications: Bachelor’s degree in Information Technology preferrable, Computer Science, or related field. Proven experience in IT service management, specifically with desktops, printers, cameras, and other peripherals. Relevant certifications (e.g., ITIL, CompTIA) are a plus. Strong leadership, communication, and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Shift: Day shift Fixed shift Work Days: Weekend availability Work Location: In person

About Us Wareshare Technologies Private Limited, under the brand name rentOcart, is India’s only marketplace dedicated to the rental of consumer durables and appliances, with a strong focus on IT products such as premium refurbished laptops, desktops, projectors, printers, and more. With over 14 years of industry experience, we are committed to delivering quality products and services to our B2B and B2C customers, including AMC services and CCTV installation. Our mission is to empower businesses, promote sustainability, and ensure customer satisfaction through excellence in service. Position Overview The Service Team Co-Ordinator will be responsible for managing, coordinating, and monitoring all activities of the service team to ensure timely and high-quality service delivery. The role requires strong organizational, communication, and leadership skills to align all service operations, follow up on assigned tasks, and report efficiently to higher management. The ideal candidate will play a pivotal role in maintaining service excellence and supporting the company’s commitment to customer satisfaction. Key Responsibilities Team Coordination & Task Assignment Allocate daily service and maintenance tasks to technicians based on priority and skillset. Ensure all pre-delivery checks, repairs, and maintenance are completed as per company standards. Coordinate installation and servicing of products (including CCTV, IT equipment, etc.) at customer sites. Monitor the return process, ensuring all products are checked and serviced upon return. Follow-Up & Task Completion Track progress of each assigned task, following up with individual technicians to ensure timely completion. Address and resolve any issues or delays promptly, escalating to management as required. Maintain a proactive approach to minimize service downtime and maximize customer satisfaction. Reporting & Documentation Maintain comprehensive records of all service requests, ongoing tasks, completed jobs, and product status. Prepare and submit detailed daily, weekly, and monthly reports on service activities and team performance to higher authorities. Document all customer feedback, service issues, and resolutions for continuous improvement. Process Improvement & Quality Assurance Regularly review service processes and suggest improvements for efficiency and quality. Ensure all technicians adhere to company protocols, safety standards, and quality benchmarks. Conduct periodic audits of service activities and product condition. Customer & Stakeholder Communication Liaise with customers for scheduling, feedback, and resolution of service-related queries. Coordinate with internal departments (Sales, Logistics, Inventory) for seamless operations. Required Skills & Qualifications Graduate in any discipline (Technical background preferred). Minimum 3 years of experience in coordination. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities. Proficient in MS Office (Excel, Word, PowerPoint) and service management tools. Ability to work under pressure and manage multiple priorities. High attention to detail and commitment to quality. Key Attributes Proactive and result-oriented approach. Strong problem-solving and decision-making abilities. Ability to motivate and manage a diverse team. Customer-centric mindset with a focus on service excellence. Integrity, reliability, and a positive attitude. Job Types: Full-time, Permanent Pay: ₹10,130.19 - ₹25,543.17 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Work Location: In person

About Us Wareshare Technologies Private Limited, under the brand name rentOcart, is India’s only marketplace dedicated to the rental of consumer durables and appliances, with a strong focus on IT products such as premium refurbished laptops, desktops, projectors, printers, and more. With over 14 years of industry experience, we are committed to delivering quality products and services to our B2B and B2C customers, including AMC services and CCTV installation. Our mission is to empower businesses, promote sustainability, and ensure customer satisfaction through excellence in service. Position Overview The Service Team Co-Ordinator will be responsible for managing, coordinating, and monitoring all activities of the service team to ensure timely and high-quality service delivery. The role requires strong organizational, communication, and leadership skills to align all service operations, follow up on assigned tasks, and report efficiently to higher management. The ideal candidate will play a pivotal role in maintaining service excellence and supporting the company’s commitment to customer satisfaction. Key Responsibilities Team Coordination & Task Assignment Allocate daily service and maintenance tasks to technicians based on priority and skillset. Ensure all pre-delivery checks, repairs, and maintenance are completed as per company standards. Coordinate installation and servicing of products (including CCTV, IT equipment, etc.) at customer sites. Monitor the return process, ensuring all products are checked and serviced upon return. Follow-Up & Task Completion Track progress of each assigned task, following up with individual technicians to ensure timely completion. Address and resolve any issues or delays promptly, escalating to management as required. Maintain a proactive approach to minimize service downtime and maximize customer satisfaction. Reporting & Documentation Maintain comprehensive records of all service requests, ongoing tasks, completed jobs, and product status. Prepare and submit detailed daily, weekly, and monthly reports on service activities and team performance to higher authorities. Document all customer feedback, service issues, and resolutions for continuous improvement. Process Improvement & Quality Assurance Regularly review service processes and suggest improvements for efficiency and quality. Ensure all technicians adhere to company protocols, safety standards, and quality benchmarks. Conduct periodic audits of service activities and product condition. Customer & Stakeholder Communication Liaise with customers for scheduling, feedback, and resolution of service-related queries. Coordinate with internal departments (Sales, Logistics, Inventory) for seamless operations. Required Skills & Qualifications Graduate in any discipline (Technical background preferred). Minimum 3 years of experience in coordination. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities. Proficient in MS Office (Excel, Word, PowerPoint) and service management tools. Ability to work under pressure and manage multiple priorities. High attention to detail and commitment to quality. Key Attributes Proactive and result-oriented approach. Strong problem-solving and decision-making abilities. Ability to motivate and manage a diverse team. Customer-centric mindset with a focus on service excellence. Integrity, reliability, and a positive attitude. Job Types: Full-time, Permanent Pay: ₹10,130.19 - ₹25,543.17 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Work Location: In person

Role & Responsibilities: Identify and target potential corporate, SME, and SMB clients for rental solutions across India Develop and execute strategic sales plans to achieve assigned revenue and growth targets • Conduct high-impact presentations and product demonstrations tailored to client needs Build and nurture strong, long-term relationships with key decision-makers and stakeholders Negotiate and close rental contracts, ensuring mutually beneficial terms and compliance with company policies Maintain an up-to-date pipeline and manage leads, opportunities, and client interactions using CRM tools (e.g., Salesforce) Stay abreast of industry trends, competitor activities, and market conditions to provide strategic insights and recommendations Collaborate with internal teams (operations, logistics, customer support) to ensure seamless service delivery and client satisfaction Participate in industry events, trade shows, and networking activities to enhance brand visibility and generate leads Prepare and submit regular sales reports, forecasts, and market feedback to management Key Skills: Solution selling and consultative sales approach Market and competitor analysis • Relationship management and networking Presentation and public speaking skills Contract negotiation and closing Customer-centric mindset with a focus on delivering value Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Work Location: In person

Digital Marketing Manager – Job Description Position Overview We are seeking a dynamic and experienced Digital Marketing Manager to lead our company’s digital marketing initiatives, focusing on SEO, content creation, timely content posting, and social media management. The ideal candidate will be responsible for developing and executing strategies that enhance our online presence, drive engagement, and support business growth. Key Responsibilities Plan, execute, and manage all digital marketing campaigns including SEO/SEM, email marketing, and social media. Develop and implement SEO strategies to improve organic search rankings and website visibility. Create, edit, and oversee high-quality content for the website, blog, social media, and email campaigns, ensuring brand consistency and timely posting. Manage and grow the company’s social media profiles (e.g., Facebook, Instagram, LinkedIn, Twitter), including content planning, posting, and engagement. Monitor, Analyze, and report on performance metrics for digital campaigns, using tools such as Google Analytics to optimize strategies and demonstrate ROI. Collaborate with internal teams and external partners (e.g., designers, writers, agencies) to ensure cohesive digital marketing efforts. Stay updated on the latest digital marketing trends, tools, and best practices to maintain a competitive edge. Develop and maintain an editorial calendar for all digital channels to ensure consistent and strategic content delivery. Manage campaign budgets and allocate resources effectively. Identify and implement new growth strategies for digital channels and customer engagement. Required Skills & Qualifications Bachelor’s degree in Marketing, Communications, or a related field. Proven experience in digital marketing, SEO, content writing, and social media management. Strong understanding of current digital marketing concepts, analytics, and best practices. Proficiency with SEO tools, Google Analytics, and content management systems (CMS). Excellent writing, editing, and communication skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong analytical, creative, and problem-solving abilities. Up-to-date with the latest trends and technologies in digital marketing. Preferred Attributes Leadership and team management experience. Experience with paid advertising (Google Ads, Facebook Ads) and influencer marketing. Knowledge of HTML, CSS, and JavaScript is a plus. Experience working with cross-functional teams and external vendors. Example Objectives Increase organic website traffic and lead generation through effective SEO and content strategies. Enhance brand awareness and engagement across all digital platforms. Deliver measurable improvements in campaign performance and ROI. Job Types: Full-time, Permanent Pay: From ₹300,000.00 per year Benefits: Cell phone reimbursement Health insurance Work Location: In person