Renewal Collection Specialist

Company Description

Reliance General Insurance is one of India's leading private general insurance companies, offering over 94 customized insurance products for corporate, SME, and individual customers. Known for its innovative approach, the company introduced India's first Over-The-Counter health and home insurance policies. With over 200 offices in 173 cities across 22 states, Reliance General Insurance ensures accessibility through a broad distribution network and 24/7 customer service. The company is ISO 9001:2000 certified across all operations and provides easy online and telephonic policy purchasing options via its dedicated e-commerce website and toll-free helpline.

Role Description

This is a full-time on-site role located in Prayagraj for a Renewal Collection Specialist. The responsibilities include managing debt collection and cash collection processes efficiently, ensuring timely renewal of policies, and providing exceptional customer service. Other day-to-day tasks include interacting with clients to address payment-related inquiries, maintaining accurate financial records, and collaborating with internal departments to achieve collection targets.

Qualifications

• Experience in Debt Collection and Cash Collection, with strong analytical and negotiation skills
• Excellent Communication and Customer Service abilities to manage client interactions professionally
• Knowledge and understanding of Finance as it relates to the insurance industry
• Proficiency in using financial systems and tools for record-keeping and analysis
• Bachelor's degree in Finance, Business Administration, or related field is preferred
• Strong organizational and time-management skills