Remediation & Corrections Analytics

JPMorgan Chase Bank

8 - 13 years

9 - 14 Lacs

bengaluru

Posted:23 hours ago| Platform:

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Skills Required

business process data analysis wealth management analytical customer service troubleshooting data mining operations financial services python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job responsibilities

Use SAS SQL skills to query databases and research to identify correction population, ficials and create execution files using accounts, customer, and transaction level data.
Ensure analytics steps are accurate through attention to detail and supporting the independent validation team with understanding case requirements and code.
Leads and coordinates the efforts of others including the assignment of work. Direct and indirect management of other people.
Synthesize data into actionable insights and effectively communicate to key stakeholders. Use SAS macros or another tool to automate analytics steps which are repetitive between cases.
Develop skills and upskill to languages like Python etc. and deepen data knowledge to support closure of projects, ensure correct data is being supplied to stakeholders, deliver analytical requirements per the requirements documents and provide best-in-class analytics.
Collaborate with key stakeholders like Project Managers, Business Analysts etc. across the firm to understand the context of cases including the issue and then use analytic techniques to carry out requirements (which requires translating high-level requirements into steps) and drive Analytics and Insights.

Required qualifications, capabilities and skills

8 plus years of related experience in SAS/ SQL and at least one of the following analytical tools Python, R.
Bachelors or Master s degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Fice or related fields)
Data Wrangling Able to query data from multiple sources with considerations for null values or required manipulations/aggregation
Data Mining Identify insights and anomalies within data
Logical reasoning - translating plain English requirements into codes and driving analytical insights out of it
Experience working with at least one line of business within Chase Consumer and Community Banking. Banking Domain Knowledge is a must
Strong communication skills (both written and verbal)
Detail and quality oriented
Proven ability and commitment to mentoring junior team members

Preferred qualifications, capabilities and skills

Proficiency with standard MS Office tools (Excel, Word, PowerPoint, etc. )
Strong verbal and written communication skills with the ability to synthesize data and information into executive summaries, briefs and/or reports.
Understanding of data infrastructure in a ficial services organization will be a plus. JPMC Product or Database knowledge and experience preferred.
Demonstrated advanced troubleshooting and problem-solving skills with a customer service focus

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