Reliance Retail Fashion & Lifestyle-Store Manager

Company Overview

Reliance Industries Limited, a Fortune 500 company and the largest private sector corporation in India, embodies the spirit of transformation and innovation. With a diverse portfolio spanning hydrocarbons, retail, telecommunications, and more, our vision is driven by growth and global leadership. Inspired by our founder Dhirubhai Ambani, we strive to positively impact lives and turn challenges into opportunities. Headquartered in Navi Mumbai, Maharashtra, we are a powerhouse of innovation.

Job Overview

We are seeking a dynamic Store Manager for our Fashion and Lifestyle segment at Reliance Retail, located in Manjeri, Malappuram. This is a full-time mid-level position requiring 4 to 6 years of experience. The Store Manager will lead operations, manage a team, ensure customer satisfaction, and drive sales growth. This role demands expertise in team leadership, customer service, and sales forecasting, with a focus on operational excellence and visual merchandising.

Qualifications and Skills

• Minimum of 4 to 6 years of experience in retail management within fashion and lifestyle sectors, emphasizing team and operational leadership.
• Proficiency in team leadership to effectively guide and motivate a diverse team in achieving store objectives and delivering high performance. (Mandatory skill)
• Exceptional customer service skills to ensure customer satisfaction and foster a positive shopping experience. (Mandatory skill)
• Experience in sales forecasting to predict and plan business strategies that align with company sales targets. (Mandatory skill)
• In-depth understanding of point of sale systems to efficiently manage inventory, sales, and customer transactions.
• Strong visual merchandising abilities to create appealing store displays that attract and engage customers effectively.
• Operations management skills to oversee day-to-day store activities and optimize retail processes for enhanced productivity.
• Competence in KPI tracking to analyze performance metrics and implement improvements to meet organizational goals.

Roles and Responsibilities

• Lead and manage store operations ensuring a seamless and customer-focused shopping environment.
• Develop and mentor a team of retail professionals to achieve sales, customer service, and operational excellence.
• Implement visual merchandising strategies to enhance the stores aesthetic appeal and boost customer engagement.
• Conduct sales forecasting to align inventory and sales strategies with market trends and organizational objectives.
• Monitor and evaluate store performance metrics to identify areas for improvement and drive business growth.
• Ensure the accurate and efficient functioning of point of sale systems for smooth transactions and inventory management.
• Foster a culture of outstanding customer service, resolving issues promptly to ensure customer satisfaction.
• Coordinate with senior management to align store plans with broader company goals and market strategies.