Relationship Manager(Legal Background plus)

2 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Position Title: Relationship Manager(Legal Background plus)Mode: 100% RemoteContract: Full-timeWorking Days: Monday to SaturdayShift Timing: 07:00 AM – 04:00 PM EST(4:30 PM- 1:30 AM IST)Experience: 2+ years

Roles And Responsibilities

  • Calling the existing clients for updates and reviews if they are happy with our services.
  • Carrying out new clients onbaroding and welcome procedures
  • Address any grievances or issues that clients might have and provide them with
solution
  • Taking new references and generating leads from the existing clients
  • Playing the role of an intermediary between case worker and the client.
  • Pacifying the angry clients and addressing their concerns by giving them necessary
updates
  • Helping them know about their upcoming hearings and helping them connect with the
right person (caseworker or the attorney)
  • Doing 70 to 80 calls everyday
  • The Firm may also add other duties within the reasonable scope of the Service
Provider’s work and other general duties related to the growth of the firm.

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