Relationship Manager & Senior Relationship Manager

Company Description

Assettrust Services caters to clients across Bengaluru, Mumbai, Pune, and Kolkata, providing extensive knowledge of project information from launch to ready homes with current updates. The company is now expanding its operations to Gurgaon, Noida, Hyderabad, and Chennai, aiming to serve a wider range of clients with the same level of dedication and expertise.

Role Description

This is a full-time on-site role for a Relationship Manager & Senior Relationship Manager, located in Chennai. The Relationship Manager will be responsible for managing client relationships, ensuring client satisfaction, and providing project information and updates. The role includes coordinating with internal teams, addressing client inquiries, and ensuring seamless communication between clients and the company's services. The Senior Relationship Manager will additionally oversee junior relationship managers, manage key accounts, and assist in strategic planning and business development.

Qualifications

• Strong interpersonal and communication skills
• Client relationship management and customer service experience
• Ability to work in a fast-paced environment, manage multiple clients, and meet deadlines
• Knowledge of the real estate market and project lifecycle
• Leadership and team management skills, especially for the Senior Relationship Manager role
• Problem-solving and conflict resolution abilities
• Proficiency in using CRM software and tools
• Bachelor’s degree in Business, Marketing, or a related field
• Previous experience in the real estate industry or a similar field is a plus