Relationship Field Manager

Job Description

Key Responsibilities:  Engage with customers for delivery & fulfilment of marketing leads for product information, KYC, activation along with any customer query at the closure stage.  Effectively communicate the benefits and features of Niyo Global Cards to new customers.  Build and maintain positive relationships with customers to ensure service & generate referrals.  Actively participate in all trainings and stay updated on product knowledge & other knowhow.  Provide timely feedback to the management team regarding customer preferences, market trends, and competitor activities for macro-planning. Required Skills and Expertise: 1. Minimum of bachelor’s degree in business administration, marketing, or any customer facing sales or service experience related stream preferred. 2. Excellent communication in English & local language based on location preferred. 3. Interpersonal skills, with the ability to engage with HNI customers effectively. 4. Ability to work independently and as part of a team in a fast-paced environment. 5. Knowledge of financial products sales and service will be an added advantage. Other Requirements: 1. 0-3 Years in any service or sales industry with focus on customer facing deliverables. 2. Personal Two-Wheeler* & Driver’s License. Local travel expenses reimbursed as per policy. Benefits:  Competitive salary and attractive incentive structure based on performance (not part of Fixed CTC).  Company paid Group Medical Insurance & GPA/GTL for all employees.  Comprehensive training programs to enhance sales skills and product knowledge Show more Show less