Key Responsibilities: Engage with customers for delivery & fulfilment of marketing leads for product information, KYC, activation along with any customer query at the closure stage. Effectively communicate the benefits and features of Niyo Global Cards to new customers. Build and maintain positive relationships with customers to ensure service & generate referrals. Actively participate in all trainings and stay updated on product knowledge & other knowhow. Provide timely feedback to the management team regarding customer preferences, market trends, and competitor activities for macro-planning. Required Skills and Expertise: 1. Minimum of bachelor’s degree in business administration, marketing, or any customer facing sales or service experience related stream preferred. 2. Excellent communication in English & local language based on location preferred. 3. Interpersonal skills, with the ability to engage with HNI customers effectively. 4. Ability to work independently and as part of a team in a fast-paced environment. 5. Knowledge of financial products sales and service will be an added advantage. Other Requirements: 1. 0-3 Years in any service or sales industry with focus on customer facing deliverables. 2. Personal Two-Wheeler* & Driver’s License. Local travel expenses reimbursed as per policy. Benefits: Competitive salary and attractive incentive structure based on performance (not part of Fixed CTC). Company paid Group Medical Insurance & GPA/GTL for all employees. Comprehensive training programs to enhance sales skills and product knowledge Show more Show less
Role : Customer Delight Officer Department : Inside Sales Location : Gurugram Shift : Rotational (1 week off) Salary : Upto 40K+ Incentive What will you do in this role? Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals Perform effective online demos to prospects What do we need in our ideal candidate? Proven inside sales experience Track record of over-achieving quota Strong phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills 1- 4 years of experience in Sales Driven by working hard, being challenged in a fast-paced environment, and having fun while doing so Problem-solving attitude and first-principles approach Can-do attitude and passion for self-learning in fast-paced environments Result-oriented and self-motivated to quickly iterate to deliver desired outcomes Ability to take end to end ownership
Customer Delight Officer Location: Gurugram Working Days: 6 days (Rotational) Role & responsibilities Engage with potential customers through inbound and outbound calls & emails Understand customer needs and present suitable solutions Route qualified leads to the sales team for further closure Close deals and achieve quarterly sales targets Maintain and expand your customer database Work with channel partners to build a strong sales pipeline Conduct effective online demos for prospects Preferred candidate profile Proven experience in inside sales (0.6 - 1 year) Track record of exceeding sales targets Strong phone presence and ability to make high-volume calls Experience with CRM tools like Salesforce (preferred) Excellent verbal & written communication skills Self-motivated, result-oriented, and eager to learn Problem-solving attitude with a "can-do" mindset Perks and benefits Be part of an innovative company transforming hospitality tech. Competitive salary + performance incentives. Growth opportunities in a fast-paced, exciting environment.
Position: Operation Inters Stipend: Fixed 15k + Variable 10k Tenure: 6 months (Extended) Working Days: 6 days a week We are seeking a proactive and enthusiastic individual with excellent communication and writing skills to join our team as an Intern. This internship presents an ideal platform to gain practical experience in the hospitality and travel industry, focusing on operational aspects and customer communication. This internship provides an exceptional opportunity for individuals with strong communication and written skills to gain practical experience in hotel and travel operations, contributing to their professional development and growth in the industry. Responsibilities Support the coordination of hotel bookings, including communication with guests for room reservations, cancellations, and modifications. Assist with written correspondence, including email communication with guests and suppliers, as well as drafting internal operational reports and communications. Skills and Qualifications Pursuing a degree in Hospitality Management, Tourism, Business Administration, or a related field. Exceptional written and verbal communication skills, with a keen eye for detail. Strong interpersonal skills and a customer-centric approach to communication and service. Proficiency in MS Office applications and familiarity with reservation systems is beneficial. Ability to work well in a team environment and adapt to a fast-paced work setting, while maintaining high standards of written and verbal communication. A passion for delivering exceptional customer service experiences through effective communication and attention to detail.
Role : Travel Sales Consultant Department : Inside Sales Location : Gurugram Shift : Rotational (1 week off) Salary : Upto 30K+ Incentive What will you do in this role? Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals Perform effective online demos to prospects What do we need in our ideal candidate? Proven inside sales experience Track record of over-achieving quota Strong phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills 1- 4 years of experience in Sales Driven by working hard, being challenged in a fast-paced environment, and having fun while doing so Problem-solving attitude and first-principles approach Can-do attitude and passion for self-learning in fast-paced environments Result-oriented and self-motivated to quickly iterate to deliver desired outcomes Ability to take end to end ownership
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