Registration Assistant

We're looking for a experienced diligent and organized Registration Assistant to join our authorized Suzuki Two-Wheeler Dealership in Palakkad. In this crucial role, you'll be responsible for ensuring the seamless and accurate processing of all vehicle-related documentation, from new vehicle registrations to insurance formalities.

Drop your resumes to info.hrpalakkad@gmail.com

Key Responsibilities:

• RTO Application Management:
• Prepare and submit all necessary documentation for new vehicle registrations to the Regional Transport Office (RTO) in Palakkad.
• Follow up with RTO officials to track application status and expedite the registration process.
• Handle vehicle ownership transfers and address any RTO-related queries or discrepancies.
• Maintain up-to-date knowledge of RTO rules, regulations, and procedural changes.
• Insurance Registration & Renewals:
• Assist customers with new vehicle insurance registration.
• Facilitate insurance renewals for existing customers.
• Coordinate with insurance providers to ensure timely policy issuance and address customer concerns.
• Explain different insurance policies and coverages to customers clearly and concisely.
• Documentation and Record Keeping:
• Maintain meticulous records of all vehicle registrations, insurance policies, and customer documents, both physical and digital.
• Ensure all forms are accurately filled out and all required supporting documents are collected.
• Generate reports on registration and insurance activities as required.
• Customer Service:
• Provide excellent customer service by clearly communicating the registration and insurance processes to customers.
• Address customer queries and concerns regarding documentation and timelines in a professional and helpful manner.
• Assist customers with any post-registration or post-insurance issuance queries.
• Coordination:
• Collaborate effectively with the sales, finance, and service departments to ensure a smooth handover of vehicles and documentation.
• Coordinate with bank representatives for loan-related documentation and hypothecation removal.

Qualifications:

• Minimum of a 12th-grade education; a Bachelor's degree is a plus.
• Proven experience in a similar administrative or documentation-focused role, preferably within an automotive dealership or financial institution.
• Strong understanding of RTO procedures and vehicle registration processes in Kerala.
• Familiarity with various types of vehicle insurance policies.
• Excellent organizational skills with a keen eye for detail and accuracy.
• Proficient in using computers and basic office software (MS Office Suite).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in Malayalam and English is essential.

What We Offer:

• A dynamic and supportive work environment.
• Opportunity to work with a leading two-wheeler brand.
• Competitive salary and benefits package.
• Training and growth opportunities within the dealership.

If you're a meticulous and customer-focused individual with a solid understanding of vehicle registration and insurance processes, we encourage you to apply!

Job Type: Full-time

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 7593039000