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Regional Trainer - Retail

Regional Trainer - Retail

Kalyan Jewellers India Limited

3 - 7 years

0 Lacs

coimbatore tamil nadu

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

product training process training soft skills training virtual learning customer service training upselling digital tools lms platforms hybrid learning grooming training sales etiquette training crossselling luxury retail training fine jewellery retail training

Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate should have experience in conducting training sessions for retail frontline teams, focusing on product knowledge, process improvement, and soft skills development. You should be proficient in utilizing digital tools and Learning Management System (LMS) platforms to facilitate hybrid and virtual learning opportunities. Additionally, you should have a track record of conducting training sessions on grooming, customer service, and sales etiquette that are in alignment with brand standards. Your expertise should include training frontline teams on effective upselling, cross-selling techniques, and the handling of high-value clients. Experience in providing training for staff in luxury and fine jewellery retail would be considered advantageous for this role. Your ability to engage, educate, and empower retail employees to deliver exceptional customer experiences will be crucial for success in this position.,

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Regional Trainer - Retail