Refund Process Executive

Job Description

Job Summary: We are looking for a proactive Refund & Support Executive to assist students in their study abroad journey. Responsibilities include refund follow-ups, offer letter coordination, data entry, and loan assistance. Key Responsibilities: Follow up on student refunds and offer letters Maintain accurate student records and data entry Support students with education loan documentation and coordination Communicate with universities, banks, and internal teams Requirements: Bachelor’s degree (B.Com or related field preferred) Good communication and coordination skills Basic knowledge of MS Excel and documentation handling Freshers with a learning attitude are welcome Preferred: Experience in education consultancy or student services is a plus. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you willing to do the end to end process of Refund Process Executive which includes Refund follow-up, Offer Follow-up, Data Entry etc and loan Assistance. Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Customer service: 1 year (Required) Language: English (Required) Location: Calicut, Kerala (Required) Work Location: In person