Recruitment & Conversion Officer supporting University of Reading

Job Title:

Experience

Location

About OneStep Global:

OneStep Global is a market entry firm specialised in the higher education sector. It helps global universities, colleges, and government organisations to land and expand across Asia through stakeholder management and in-country representation. OneStep Global has been working with some very prestigious universities and colleges across the world, providing solutions that vary from market development, market entry, and market presence.

About University of Reading:

Founded in 1926, the University of Reading has been at the forefront of UK higher education for nearly a century. Home to innovation, the University pushes academic boundaries and leads social change, both locally and internationally. Steeped in history, it is among the top 200 universities in the world and is home to over 27,000 students from over 160 countries.

The Role:

This is a critical, conversion-focused position within the team in India, supporting the University of Reading's student recruitment and admissions process. The Recruitment & Conversion Officer (RCO) will be essential in delivering a proactive, efficient, and effective service by driving conversion rates through direct engagement with prospective students and offer holders. The role requires good communication and tenacity, with a focus on high-volume, results-oriented calling.

The position will also require collaboration with various internal and external stakeholders. The role holder will also support in organising and playing an important role in the execution of internal and external events, including team meetings, training sessions, and engagement activities. This includes coordinating logistics, liaising with vendors, managing invitations, and ensuring smooth execution to enhance team collaboration and morale.

Key Responsibilities

Conversion and Communication

High-Volume Calling:

Cold Calling:

Pipeline Management:

Information Delivery:

Query Resolution:

Data Management & Collaboration

CRM System Updates:

Reporting:

Teamwork:

Support Functions:

Represent the university at education fairs, open days, and recruitment events across India.

Build and maintain relationships with key stakeholders, including education agents, high school counsellors, and alumni.

Assist in planning and coordinating recruitment travel schedules and itineraries.

Provide administrative and logistical support for international recruitment activities.

Participate in departmental meetings and contribute to strategic discussions on improving the admissions and recruitment process.

Required Knowledge, Skills, and Experience

Essential

Experience:

Communication:

Tenacity:

Technical Skills:

Attitude:

Schedule Flexibility:

Travel:

Desirable

Prior experience in the UK Higher Education sector or international student recruitment.

Familiarity with visa processes and UKVI compliance.