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0.0 - 5.0 years
1 - 3 Lacs
hyderabad
Work from Office
Hello, Candidates Greetings from Hungry Bird IT Consulting Services. We are currently hiring Tele caller for one of our client. Location: Hyderabad Employment Type: Full-time Language : English/Hindi + Any one language TELUGU, KANNADA, Malayalam, Marathi, Tamil. Job Summary: We are seeking a dynamic and results-oriented Tele caller with strong communication skills and a solid understanding of collections processes. The ideal candidate will be responsible for communicating with customers regarding overdue payments, advising on payment options, and supporting the overall call center operations (both inbound and outbound). Additionally, this role involves data handling, report generation, and troubleshooting related systems. Key Responsibilities: Initiate collection calls to customers with overdue accounts and ensure timely recovery of dues. Counsel and advise customers on payment options and resolve queries empathetically and professionally. Understand and manage the complete collection calling lifecycle. Handle both inbound and outbound call center operations. Communicate effectively in English, Hindi (including North Hindi dialects), and South Indian languages (Telugu, Tamil, Kannada, Malayalam). Address and resolve any issues related to data reporting tools and systems. Maintain accurate records of all collection and communication activities. Work collaboratively with the team to improve operational efficiencies and customer experience. (Interested candidates can share their CV to priya@hungrybird.in or call on 8008832123.) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Priyanka, +91 8008832123.
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
haryana
On-site
You will be working as a Collection Executive at Sector 18, Gurgaon, with a focus on recovering pending dues from customers in compliance with regulatory guidelines. Your responsibilities will include maintaining accurate records of interactions, resolving customer queries promptly and professionally, and achieving daily and monthly collection targets. To qualify for this position, you need to have a minimum qualification of HSC (12th Pass) and a mandatory DRA Certification. Proficiency in Fluent Hindi and Basic English is required. Freshers with the necessary certification are also encouraged to apply. The compensation package for this role includes a take-home salary of 21,000 and a CTC of 25,000. You will be working the day shift for any 9 hours between 9:00 AM to 6:00 PM, six days a week with 1 rotational week off. Benefits such as Health Insurance, Provident Fund, Paid Sick Leave, and Performance Bonus are provided. In addition to a competitive salary and benefits, you will also have access to commuter assistance, a flexible schedule, provided meals, health insurance, leave encashment, life insurance, paid time off, and provident fund. If you have experience as a collection executive or recovery agent and hold a DRA Certificate, we encourage you to apply for this position. The work location is on-site in Gurgaon, Haryana. Join us in this challenging yet rewarding role to make a positive impact on our business and customers.,
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Vijayawada
Work from Office
Roles and Responsibilities Manage debt recovery operations for assigned customers. Conduct field collections, loan recoveries, and payment collections. Communicate effectively with customers to resolve issues and negotiate settlements. Identify potential risks and develop strategies to mitigate them. Maintain accurate records of all interactions with customers. Desired Candidate Profile 1-2 years of experience in Debt Recovery, Collections, or related fields (BPO/Call Centre). Strong knowledge of Telugu language is required; proficiency in English is an added advantage. Experience working on Banking Collection, Credit Collection, Payment Collection projects preferred. We are looking for local candidates who are in and around Vijayawada. Candidates must and should have 2 wheeler. For more information please contact :- 8121558181 9949558181 9032558181
Posted 2 months ago
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