Receptionist/Front Desk

As a receptionist, you will serve as the initial point of contact for visitors, clients, and employees, playing a crucial role in shaping a positive image of the organization. Your responsibilities will include managing the front desk, addressing inquiries, and executing various administrative tasks to ensure the smooth functioning of the office. You will be entrusted with the following key responsibilities: Front Desk Management: - Warmly greet and welcome visitors in a professional manner. - Answer and direct phone calls to the appropriate staff or department. - Maintain a tidy and well-organized reception area. Visitor Assistance: - Implement visitor sign-in and security procedures. - Provide information regarding the organization, products, or services. - Aid in scheduling appointments or meetings. Administrative Support: - Handle incoming and outgoing mail, packages, and deliveries. - Manage office supplies and place orders as needed. - Assist with filing, data entry, and document management. Coordination and Communication: - Transmit messages and information accurately and promptly. - Coordinate meeting rooms and ensure their readiness. - Collaborate with internal teams and external vendors as required. Customer Service: - Address complaints or inquiries professionally and escalate when necessary. - Deliver exceptional service to guarantee a positive experience for all stakeholders. To excel in this role, you should possess the following key skills and qualifications: - Strong communication and interpersonal abilities. - Professional appearance and demeanor. - Excellent organizational and multitasking skills. - Proficiency in office software such as Microsoft Office and Google Workspace. - Ability to remain composed under pressure and handle challenging situations effectively. - Previous experience in a similar role is advantageous. You will primarily work in an office environment, predominantly at the front desk or lobby area, engaging with diverse individuals throughout the day. Additionally, you may be required to assist with other tasks as assigned. This position offers various job types including full-time, part-time, permanent, fresher, internship, and freelance opportunities. The benefits include cell phone reimbursement, paid sick time, and paid time off. The schedule may involve day shift, evening shift, morning shift, night shift, rotational shift, and weekend availability. Furthermore, you may be eligible for joining bonuses, performance bonuses, shift allowances, and yearly bonuses. The preferred education requirement is a Diploma, and having at least 1 year of total work experience is preferred. Proficiency in English and Hindi languages is also preferred. The work location for this role is in person, providing you with the opportunity to interact directly with individuals in an office setting.,