Receptionist/Administrator

Job Title: Receptionist cum Telecaller

Location: Bangalore

Job Type: Full-Time (10-hour day shift)

Job Summary:

We are seeking a dynamic and self-motivated Receptionist cum Telecaller to join our team. The ideal candidate will play a dual role, managing front desk operations and reaching out to potential customers for our cloud security software product. The role requires excellent communication skills, both written and spoken, in English, as well as a good understanding of cloud computing, software, and data security terminology.

Key Responsibilities:

• Front Desk Management:
• Welcome and assist visitors, ensuring a positive and professional first impression.
• Handle incoming calls and inquiries, directing them to the appropriate department or individual.
• Manage daily administrative tasks, including scheduling, mail handling, and office supply management.
• Telecalling:
• Initiate outbound calls to potential customers to introduce and explain our cloud security software products.
• Address customer inquiries and concerns with accurate information about our products and services.
• Maintain a database of customer interactions, following up as needed to nurture leads.
• Recruitment Assistance:
• Contact potential candidates for recruitment purposes, scheduling interviews, and coordinating with the HR department.
• Assist in managing recruitment-related documentation and communications.
• Administrative Support:
• Provide general administrative support across the company, including data entry, document preparation, and meeting coordination.
• Assist with ad-hoc tasks as required by management.

Qualifications and Skills:

• Education: High school diploma or equivalent; additional certification in office management or related fields is a plus.
• Experience: Prior experience in a receptionist or telecalling role, preferably in a tech or software company.
• Communication: Excellent verbal and written communication skills in English.
• Technical Proficiency:
• Competence in computer operations, including MS Office Suite and customer relationship management (CRM) software.
• Familiarity with cloud computing, software, and data security terminology.
• Personal Attributes:
• Professional appearance and demeanor with strong interpersonal skills.
• Self-starter with the ability to work independently and as part of a team.
• Quick learner with a proactive approach to problem-solving.
• Positive attitude and strong work ethic.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

How to Apply:

Interested candidates are encouraged to send their resume and a cover letter outlining their suitability for the role to [email protected] . Please include "Receptionist cum Telecaller Application" in the subject line.

Note: This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the role.

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹32,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)
• Telemarketing: 1 year (Required)
• Microsoft Office: 1 year (Required)

Language:

• English (Required)

Work Location: In person