Receptionist, telecaller

Job Description

Fiction Design Studio is looking for a dedicated Telecaller cum Receptionist to join our dynamic team! This dual role involves both handling reception duties and engaging with clients over the phone. If you are organized, have excellent communication skills, and enjoy working in a vibrant environment, this role is perfect for you. Responsibilities: Telecaller Duties: Make outbound calls to potential clients and introduce them to our services/products. Handle inbound calls and respond to customer inquiries in a professional manner. Maintain a detailed database of customer information and update it regularly. Follow up on leads and assist in closing deals. Meet daily, weekly, and monthly targets. Receptionist Duties: Greet visitors and clients warmly and direct them to the appropriate person or department. Answer and manage incoming calls, emails, and queries at the front desk. Manage appointment scheduling and maintain a calendar for the office. Ensure the reception area is clean, organized, and welcoming. Assist with administrative tasks as needed. Requirements: Excellent communication and interpersonal skills. Fluent in [English/Hindi/Gujarati]. Prior experience in telecalling, reception, or customer service is a plus, but freshers are welcome. Strong organizational skills and multitasking abilities. Proficient in MS Office and basic administrative tools. A positive attitude and a customer-centric mindset. FEMALES ONLY Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary, Volunteer Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Telecommunication: 1 year (Required)