Receptionist

Job Title: Receptionist
Job Role: Full-Time
Department: Front Office / Hospitality
Experience: 1–3 years
Location: C'est la Vie Club, 164, Hill Rd, Bandra West, Mumbai, Maharashtra 400050
Salary: ₹10,000 – ₹18,000 per month

Job Summary:

We are looking for a well-groomed, friendly, and customer-oriented Receptionist to be the first point of contact for members and guests at la Vie Club. The ideal candidate will have excellent communication and organizational skills, with the ability to create a warm and professional welcome for all visitors. This role is central to enhancing the customer experience and ensuring smooth front desk operations.

Key Responsibilities:

• Greet and welcome members and visitors in a courteous and professional manner.
• Manage front desk operations, including answering phone calls, emails, and walk-in queries.
• Maintain appointment schedules and bookings for club services, events, or facilities.
• Keep accurate records of visitor logs, member check-ins, and inquiries.
• Coordinate with various departments to ensure timely communication and smooth operations.
• Maintain a clean and organized reception area at all times.
• Provide administrative support, such as filing, handling documentation, and assisting with billing or payments.
• Handle basic member concerns and escalate to the appropriate department when necessary.

Required Qualifications:

• Minimum HSC or Bachelor's degree in any discipline.
• 1–3 years of experience in a front desk, customer service, or hospitality role.
• Excellent verbal and written communication skills in English and Hindi.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic familiarity with front desk or booking software.
• Pleasing personality, positive attitude, and strong interpersonal skills.
• Ability to multitask, prioritize, and handle pressure gracefully.
• Prior experience in a club, hospitality, or wellness environment is a plus.

Job Types: Full-time, Permanent

Pay: ₹9,347.55 - ₹18,396.57 per month

Schedule:

• Day shift
• Fixed shift
• Morning shift

Language:

• English (Preferred)

Work Location: In person