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Receptionist & Sales

3 years

0 Lacs

Hyderabad, Telangana

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

Hospitality English Microsoft Office Bachelor's degree Computer skills Diploma Communication skills Marketing

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Job Description

Job Title: Receptionist & Sales Executive
Location: Bala Vikasa Centre for Social and Responsible Business (CSRB)
Budget: 20 to 30K per month (Fixed +Variable)
Job Summary:
We are seeking a smart, confident, people-friendly and well-spoken female professional to manage our front desk while also taking charge of sales-related interactions. The candidate must be comfortable working at a location and should possess excellent communication skills to handle both hospitality and sales responsibilities effectively.

Key Responsibilities:
  • Welcome and assist guests, clients, and training participants professionally to ensure a positive first impression.
  • Manage all front desk operations—calls, emails, and walk-in inquiries—with accuracy and warmth.
  • Coordinate seamlessly with internal teams to fulfill guest requirements (accommodation, meals, room setup, etc.).
  • Maintain a clean, organized, and guest-ready reception area at all times.
  • Track visitor data and feedback to support service improvements.
  • Respond promptly and persuasively to all inquiries related to training, accommodation, and event space bookings.
  • Pitch CSRB’s offerings effectively, follow up on leads, and convert them to meet monthly sales targets.
  • Maintain a structured client database for ongoing follow-ups, retention, and referral tracking.
  • Strengthen client relationships through regular engagement and feedback collection.
  • Ensure repeat bookings by delivering high-quality service and identifying upselling opportunities.
  • Assist the marketing team in executing outreach campaigns via WhatsApp, email, and offline initiatives.
  • Support lead nurturing by tracking warm leads, preparing follow-ups, and coordinating communication.
Eligibility Criteria:
  • Bachelor’s degree in any field. Diploma in hospitality or marketing is a plus.
  • 1–3 years of experience in front office, hospitality, or sales.
  • Must be fluent in English, Hindi, and Telugu.
  • Basic computer knowledge (MS Office, emails, and internet research).

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Bala Vikasa

Non-Profit, Social Development

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