Receptionist

Job Summary: The receptionist at our pet store will be responsible for providing excellent customer service to our clients and ensuring the smooth operation of the front desk. As the first point of contact for customers, the receptionist will represent the store's brand and must maintain a friendly, welcoming demeanor always. The receptionist will also be responsible for managing and organizing administrative tasks, including scheduling appointments, managing client information, and answering phone calls.

Key Responsibilities:

• Greet and assist customers with their needs in a friendly and welcoming manner.
• Answer phone calls and provide information to clients as needed.
• Schedule appointments for grooming and veterinary services.
• Manage client information, including updating records and managing customer accounts.
• Process payments and handle cash transactions in a timely and accurate manner.
• Manage inventory of pet supplies, ensuring that items are restocked as needed.
• Collaborate with other staff members to ensure smooth store operations.
• Maintain a clean and organized front desk area.

Requirements:

• High school diploma or equivalent.
• 1+ years of experience in a customer service or receptionist role preferred.
• Knowledge of pet care and pet products is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to handle cash transactions and maintain financial records.
• Willingness to work flexible hours, including weekends and holidays.
• Fluent in English, Hindi & Kannada.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Shift allowance

Ability to commute/relocate:

• Hulimavu, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Location:

• Hulimavu, Bengaluru, Karnataka (Preferred)

Work Location: In person