Job Title: Telesales Agent About us : Kuddle is a Three year-old startup dedicated to pet care, with a vision to be a one-stop solution for all pet-related needs. Our tech-first approach enables customers to have a comfortable pet parenting journey, and our one-of-a-kind app for pets allows them to schedule services, interact with other pet parents, and gain expert knowledge about pets. Job Summary: We seek a dynamic and motivated Telesales Agent to join our team. As a Telesales Agent, you will be responsible for promoting and selling our products over the phone. Your goal will be to achieve sales targets while providing excellent customer service and building customer relationships. Responsibilities: ● Make outbound calls to potential customers to promote and sell our products ● Achieve sales targets by meeting and exceeding monthly quotas ● Provide excellent customer service and build strong relationships with customers ● Respond to customer inquiries and provide accurate product information ● Document all customer interactions in our CRM system Requirements: ● Proven experience as a Telesales Agent or similar role ● Excellent communication and interpersonal skills ( English is a must, preference to Kannada speakers) ● Ability to work in a fast-paced and target-driven environment ● Strong sales and negotiation skills ● Ability to learn quickly and adapt to change ● Experience with CRM software and telephony systems ● High school diploma or equivalent, college degree preferred If you're a self-motivated individual with a passion for sales and customer service, we encourage you to apply. Join our team and help us grow our business while providing our customers with the best possible service. Job Types: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹32,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Provident Fund Schedule: Day shift Evening shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Hulimavu, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Language: Kannada (Preferred) English (Required) Work Location: In person

Job Summary: The receptionist at our pet store will be responsible for providing excellent customer service to our clients and ensuring the smooth operation of the front desk. As the first point of contact for customers, the receptionist will represent the store's brand and must maintain a friendly, welcoming demeanor always. The receptionist will also be responsible for managing and organizing administrative tasks, including scheduling appointments, managing client information, and answering phone calls. Key Responsibilities: Greet and assist customers with their needs in a friendly and welcoming manner. Answer phone calls and provide information to clients as needed. Schedule appointments for grooming and veterinary services. Manage client information, including updating records and managing customer accounts. Process payments and handle cash transactions in a timely and accurate manner. Manage inventory of pet supplies, ensuring that items are restocked as needed. Collaborate with other staff members to ensure smooth store operations. Maintain a clean and organized front desk area. Requirements: High school diploma or equivalent. 1+ years of experience in a customer service or receptionist role preferred. Knowledge of pet care and pet products is a plus. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office and basic computer skills. Ability to handle cash transactions and maintain financial records. Willingness to work flexible hours, including weekends and holidays. Fluent in English, Hindi & Kannada. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Shift allowance Ability to commute/relocate: Hulimavu, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Location: Hulimavu, Bengaluru, Karnataka (Preferred) Work Location: In person