Receptionist

A receptionist is an administrative employee who serves as the first point of contact for a business, handling visitor greetings, phone calls, and mail, while also managing administrative tasks and ensuring the front office is organized and welcoming. Often called the "director of first impressions," a receptionist's key responsibilities include managing communications, scheduling appointments, and providing a positive experience for clients, visitors, and customers. Key Responsibilities

• Visitor Management: Greet and assist visitors, providing directions and information, and ensuring they have a positive experience.
• Communication: Answer and direct phone calls, manage incoming and outgoing mail, and handle general inquiries.
• Administrative Tasks: Perform clerical duties, maintain a tidy and organized reception area, and provide support to other administrative staff.
• Customer Service: Act as the company's representative, conveying a welcoming and professional image to everyone who interacts with the business.

Skills & Qualifications

• Customer Service: Strong interpersonal skills to interact with a wide range of people.
• Communication: Excellent verbal and written communication abilities.
• Organization: Ability to manage tasks, appointments, and the reception area efficiently.
• Computer Proficiency: Competence with basic office software for managing schedules, emails, and data.
• Education: A high school diploma is often sufficient, though some employers may prefer prior customer service or administrative experience.

Work Environment

• Receptionists typically work in the lobby or front office of a company, which can include offices, hospitals, or hotels.
• The role requires maintaining a professional and welcoming atmosphere in the reception area.

Job Type: Full-time

Work Location: In person