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Unipath Specialty Laboratory
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Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site

Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site

Unipath Specialty Laboratory

3 years

0 Lacs

ahmedabad gujarat

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

customer service bachelor's degree organizational skills in-person medical terminology communication skills

Work Mode

On-site

Job Description

Unipath Specialty Laboratory Limited

Ahmedabad (380006)

Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site

Job Type

Employee

Job Qualification

Any Graduate

Workplace type

On Site

Required Skills

communication,organization,customer service,basic understanding of lab test

Customer Service Executive

Employee

Job Title: Customer Service Executive

Job Type: Employee

Qualifications: Any Graduate

Skills Required:

Excellent communication skills
Strong organizational abilities
Customer service oriented
Basic understanding of lab tests for the Reception department

Minimum Experience: 3 years

Job Role: Receptionist

Work Location: On-site

Job Description:

As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients and visitors in a medical lab setting. Your main responsibilities will include greeting and assisting customers, answering inquiries, maintaining patient records, scheduling appointments, and ensuring a smooth flow of operations in the Reception department.

Key Responsibilities:

Greet customers and visitors in a friendly and professional manner
Provide information and assistance to customers regarding lab services
Schedule appointments and manage patient records
Handle customer complaints and resolve issues in a timely manner
Maintain cleanliness and organization of the reception area
Collaborate with other team members to ensure excellent customer service standards are met

Requirements:

A Bachelor's degree in any field
A minimum of 3 years of experience in a customer service role
Excellent communication skills, both written and verbal
Strong organizational abilities and attention to detail
Basic understanding of lab tests and medical terminology
Ability to work effectively in a fast-paced environment

If you meet the qualifications and have the required skills, we invite you to for the position of Customer Service Executive at our on-site location.

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Unipath Specialty Laboratory

Healthcare / Laboratory Services

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Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site