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Camilsons Group
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Receptionist Cum Telecaller

Receptionist Cum Telecaller

Camilsons Group

0 years

1 - 2 Lacs

goa

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

communication multitasking scanning resolve surveys service management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Receptionist cum Telecaller

Job Summary:

We are looking for a smart, polite, and professional Receptionist cum Telecaller to manage front-desk responsibilities and handle outbound/inbound calls effectively. The ideal candidate should be presentable, have excellent communication skills, and be comfortable with multitasking in a fast-paced environment.

Key Responsibilities:Reception Duties:

Greet and welcome visitors in a professional and friendly manner.
Answer and route incoming calls promptly.
Maintain a tidy and presentable front desk and reception area.
Receive, sort, and distribute daily mail/deliveries.
Manage appointments, meeting schedules, and visitor logs.
Handle basic administrative tasks like filing, scanning, and documentation.

Telecalling Duties:

Make outbound calls to potential and existing customers.
Provide information about products/services and resolve customer queries.
Follow up with leads and maintain a record of conversations.
Update and maintain customer databases (CRM).
Assist in promotional campaigns, surveys, or feedback collection.

Required Skills & Qualifications:

High school diploma or any graduate degree.
Proven experience as a receptionist or telecaller is a plus.
Excellent verbal and written communication skills in [languages, e.g., English and Hindi].
Basic computer knowledge (MS Office, email, internet).
Good interpersonal and customer service skills.
Ability to handle multiple tasks efficiently.

Preferred Qualities:

Pleasant personality and professional appearance.
Quick learner with a positive attitude.
Good organizational and time-management skills.
Team player with a proactive approach.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

English (Preferred)

Work Location: In person

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