Receptionist and telecaller

0 years

0 Lacs

Thiruvananthapuram, Kerala

Posted:3 days ago| Platform:

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Skills Required

Sales Customer service English Microsoft Office Administrative experience Organizational skills Typing In-person Phone etiquette Communication skills

Work Mode

On-site

Job Type

Job Description

Job Summary: We are looking for a confident and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for contacting potential and existing customers via telephone to generate sales, gather information, or provide customer service. This role requires excellent communication skills and a persuasive, customer-focused attitude. Key Responsibilities: Make outbound calls to potential customers and existing clients to promote products/services. Handle inbound calls from customers with inquiries, complaints, or support requests. Explain products/services clearly and persuasively to customers. Maintain records of calls, sales, and customer interactions. Follow up on leads and ensure sales targets are met. Build and maintain positive relationships with customers. Provide accurate information and resolve customer concerns. Meet daily/weekly/monthly call targets and reporting requirements. Job Type: Permanent Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 31/07/2025 Expected Start Date: 16/06/2025

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