Receptionist and telecaller

0 years

3 Lacs

Posted:19 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Call potential clients from lead sources.
  • Explain the company’s interior design services clearly and confidently.
  • Maintain regular follow-ups on interested leads.
  • Update status and client responses in CRM or Excel sheet.
  • Schedule meetings, showroom visits, or site consultations with the design team.
  • Coordinate with designers for availability and share meeting reminders with clients.
  • Handle basic client queries politely and redirect complex ones to the design head or manager.
  • Maintain a detailed record of calls, responses, and lead conversion status.
  • Keep the database clean, organized, and updated daily.
  • Build rapport and maintain a friendly tone with potential and existing clients.
  • Address basic concerns about budget, timelines, or design process.
  • Assist in converting inquiries into consultations and site visits.
  • Support marketing campaigns by following up on digital or event leads.
  • Excellent verbal communication skills in English.
  • Polite, confident, and persuasive phone manner.
  • Time management and strong follow-up discipline.
  • Positive attitude and willingness to learn.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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