Receptionist and telecaller

0 years

1 - 2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Patient Recall & Appointment Management (Outbound)

  • Proactive Recalls: Execute daily outbound calls to patients due for follow-up appointments, routine check-ups, cleanings, or specialty consultations as instructed by the doctors/departments (e.g., Orthodontics, Periodontics).
  • Appointment Scheduling: Efficiently schedule, reschedule, and cancel patient appointments directly into the college's patient management system (PMS) or database.
  • Appointment Confirmation: Make confirmation calls one day prior to the appointment to minimize no-shows and ensure the patient is ready for the visit.
  • Case Follow-up: Follow up with patients who missed appointments or deferred treatment to encourage them to complete their care plan.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Internet reimbursement

Work Location: In person

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