Receptionist and telecaller

1 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Telecaller, you will be the first voice many families hear—setting the tone for trust, clarity, and warmth.

  • Handle incoming calls from prospective parents with professionalism and care.
  • Make outbound calls to follow up on inquiries, leads, and admission campaigns.
  • Maintain a courteous, informative, and persuasive tone in all interactions
  • Clearly explain admission procedures, eligibility criteria, and school programs.
  • Guide parents through application steps and documentation requirements.
  • Schedule appointments for school visits, counseling sessions, and interviews.
  • Track conversion rates and share insights with the admissions team.
  • Prioritize high-potential leads and ensure timely follow-through.
  • Build rapport with parents by understanding their concerns and aspirations.
  • Offer reassurance and clarity during decision-making phases.
  • Act as a bridge between parents and school departments when needed.
  • Support promotional campaigns by calling target lists and sharing key messages.
  • Collaborate with marketing and admissions teams to align outreach efforts.
  • Provide feedback on parent responses and campaign effectiveness.

Contact Mr. Mohan Reddy - 7337335490

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment

Ability to commute/relocate:

  • Puzhal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma (Preferred)

Experience:

  • Telecaller: 1 year (Preferred)

Language:

  • English (Preferred)
  • Tamil (Preferred)

Work Location: In person

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