Receptionist and telecaller

Divine Films Production

0 years

1 Lacs

Lajpat Nagar

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

database service pricing resolve report communication negotiation crm

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Make outbound calls to prospective customers and generate leads.
Handle inbound queries and provide accurate information about products/services.
Maintain and update customer database with call details and follow-ups.
Explain product/service features, benefits, and pricing clearly.
Achieve daily/weekly/monthly call and sales targets.
Build and maintain strong customer relationships.
Follow up with interested leads and convert them into sales opportunities.
Handle customer objections and resolve issues in a professional manner.
Report daily call activities and outcomes to the supervisor/manager.

Requirements:

Proven experience as a Telecaller / Customer Care Executive / Sales Executive (preferred).
Excellent communication skills in [English / Hindi / Regional language as required].
Strong convincing and negotiation skills.
Ability to work under pressure and achieve targets.
Basic computer knowledge (MS Office, CRM tools).
Positive attitude and willingness to learn.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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