Real estate Customer Service Representative

0 years

0 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

GLS Group has been a key player in the construction and real estate industry for over 15 years, focusing on excellence and dedication. Following successful projects in Kolkata, GLS Group is now expanding its footprint in Bhubaneswar with some landmark projects.

Role Description

This is a full-time, on-site role located in Bhubaneswar for a Real Estate Customer Service Representative. The role involves assisting customers with inquiries, providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The representative will also be responsible for addressing customer concerns and following up to ensure resolution.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Experience in Customer Satisfaction and Customer Service
  • Good experience in telecalling
  • Able to handle HNI clients
  • Fluent in english and sales pitch
  • Strong Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and handle customer concerns efficiently
  • Knowledge of real estate and construction industry is a plus
  • Bachelor&aposs degree in Business Administration, Marketing, or related field

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