RCM Sr. Delivery Manager

Role Overview: As a Delivery Manager in the RCM department, you will be responsible for managing end-to-end delivery of RCM projects, ensuring operational excellence, optimizing revenue cycle processes, and maintaining strong client relationships. Your deep expertise in healthcare revenue cycle management, strong leadership skills, and strategic mindset will be crucial in driving process improvements and efficiency. Key Responsibilities: - Oversee the delivery of RCM services, ensuring high-quality outcomes and compliance with healthcare regulations. - Lead and manage RCM teams across various functions, including medical billing, coding, and claims processing. - Develop and implement strategic plans to optimize RCM operations and improve key performance metrics (KPIs). - Collaborate with clients, stakeholders, and internal teams to align RCM processes with business goals and regulatory requirements. - Drive automation, process improvement, and technology adoption to enhance operational efficiency. - Ensure compliance with HIPAA, CMS, and other regulatory guidelines related to revenue cycle management. - Provide leadership, mentorship, and training to team members, fostering a culture of continuous improvement. - Monitor project performance, financials, and risk management, ensuring timely delivery and issue resolution. - Manage client relationships, address escalations, and ensure a high level of customer satisfaction. - Prepare and present reports, analytics, and insights on RCM performance and trends. Qualifications Required: - Undergraduate degree required. - 10+ years of experience in revenue cycle management, healthcare operations, or a related field. - 5+ years of experience in a leadership or delivery management role. - Experience with RCM technologies, EHR/EMR systems, and automation tools. - Strong project management, stakeholder management, and problem-solving skills. - Excellent communication, leadership, and team-building capabilities. - Proficiency in data analysis, reporting, and performance monitoring tools. Company Details: (Omitted as no additional details of the company are present in the provided JD),