- As an
RCM Accounts Receivable Analyst
, you are a critical driver of medical-practice success within our India Operations. You aren t just "following up" you are a problem solver dedicated to Creating Customer Delight
by ensuring our clients are compensated fairly and efficiently for the care they provide.
Reporting to the RCM AR Lead, you will manage a portfolio of practices, navigating the complexities of insurance balances and denials to ensure no claim is left behind.
Your Role: Innovate, Resolve, and Excel
-
Drive Resolution:
Proactively work assigned claims and reports to identify and resolve denials. You ll take decisive action to prevent write-offs and ensure every dollar is accounted for. -
Analyze & Improve:
Look beyond the surface. Analyze previous claim history, identify errors, and collaborate with the Quality Team to prevent future issues. -
Be a Knowledge Leader:
Stay ahead of the curve by attending trainings on new technologies and payer updates. You ll recommend improvements to our SOPs based on your frontline insights. -
Commit to Quality:
Conduct regular self-audits to maintain our high standards. You ll explore every possible avenue for resolution before moving a claim, embodying our "make things happen" spirit. -
Collaborate:
Work on special projects involving contractual adjustments and write-offs, while maintaining a positive, professional rapport with your team and leadership.
What You Bring to the Table
-
The Basics:
2+ years of dedicated AR Follow-up (Voice) experience in Physician RCM is essential. -
The Expertise:
Deep knowledge of Billing scrubbers, Payer Rejections, and the full RCM lifecycle. You should be an expert in Commercial & Federal payers, CARC codes, and resolving Auto, WC, and IPAs. -
The Mindset:
A "Think Big" attitude. You grasp new concepts quickly, thrive in a fast-paced environment, and are proficient in delivering high-quality outcomes. -
Communication:
Excellent verbal and written communication skills. You can listen deeply and resolve problems with empathy and precision. -
Integrity:
A strong commitment to HIPAA guidelines and information security to protect our clients and their patients. -
Flexibility:
Readiness to work from our India office during the night shift (5:30 PM - 2:30 AM) to align with our global operations.
Our Core Values: The ModMed Way
-
Create Customer Delight:
Go above and beyond for our practices. -
Save Time:
Find efficiencies in every process. -
Innovate Boldly:
Don t be afraid to suggest a better way. -
Align Passion with Purpose:
Love what you do and know why it matters. -
Think Big. Have Fun. Do Good:
Be part of a culture that celebrates success and impact.
Ready to transform the future of healthcareLet s make things happen together.
ModMed Benefits Highlight:
At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning ,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
