RBB-Personal Banker Authorizer-Teller Authorizer - Bangalore

Hdfc Bank

5 - 8 years

5 - 8 Lacs

bengaluru

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Skills Required

retail branch banking teller teller activities cross selling cash handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Name Personal Banker Authorizer-Teller Authorizer - Retail Branch Banking

Job Location- Bangalore

Job Purpose

Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio

Job Responsibilities(JR)

Supervise & monitor Personal Banker desks and contract sales staff
Branch administration
Lobby Management
Ensure quality customer service is delivered
Resolution of customer queries/complaints
Customer service to ensure walk in customers issues
Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
Authorize Personal Banker transactions
Corporate salaries processing
Cost Management and staff productivity
Responsible for Cash and Customer transactions at the Teller counters
Supervising all Non-Cash transactions like DD/MC, fund transfer etc
Penetration of Saving Accounts on non liability customers
Generate business, cross sell and monitor cross sales of Personal Bankers
Generate leads for Third Party Products to the customers
Ensure that all tellers are adequately trained on the Products of the bank.
Penetration of Saving Accounts on non liability customers
Reconciliation and maintenance of suspense accounts register as per the required format

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