Purpose of the position:- Resolving customer quality issues, improving internal manufacturing process in quality terms. Driving quality improvement projects. Position Context:- QA Manager Position content :- Attending customer line issues on time and troubleshooting to resolve the issue. Prepare and submit CAPA report for raised customer complaint. Maintain customer ppm below the defined limit and maintain customer rating as per management set targets. Prevent recurrence of quality issues both in house and at customer end by analysing and improving internal manufacturing process. Ensure adherence to QMS/ IATF 16949 systems. Implementing ECN/ECR / Engineering changes. Driving quality improvement projects by leading team of engineers. Use of SPC techniques in shop floor like process capability studies. Complexity of the position - N/A Knowledge and educational level:- B. Tech in Mechanical Engineering Required level of experiences :- 10 -15 Years ( preferably minimum 5 years in sheet Metal ) Customer Handing, Qa, Msil

Job Title: Technical Lead/Architect Required Expertise Design, implement, and maintain enterprise-grade network infrastructure, including LAN, WAN, WLAN, and SD-WAN. Hands-on experience working on embedded platforms (OPENWRT, Linux) Strong understanding of networking concepts: DHCP, DNS, NAT, VPN, IP Routing, IPSec, SSL, QoS, Strong understanding of wired/wireless technologies 5G, Wi-Fi, GPON, XGS-PON Familiarity with cloud-based VPN solutions (Azure, AWS VPN Gateway, etc. ). Integration of VPN gateways with existing network infrastructure (firewalls, routers, etc. ). Familiarity with load balancers, and traffic shaping. Knowledge of authentication mechanisms (RADIUS, LDAP, certificates) for VPN access. Hands-on experience with VPN gateway technologies such as Cisco ASA, Fortinet, or similar. Security measures and usage of encryption protocols for secured data transmission via VPNs. VPN gateway performance monitoring/mechanism and resolving connectivity issues related to LAN/WAN Diagnostics and troubleshooting for user access, latency issues, and configuration errors. Proficient in configuring and troubleshooting firewalls, routers, and other network devices. Detailed documentation of configurations, policies, and changes made to VPN systems. Periodic reports generation on system performance, usage, and incident resolution. Interaction with L3/l2 teams on understanding the new features developments/enhancements. Collaborating with 3 rd party vendors (like DIGI, Accelerated) for support and resolution of hardware or software issues. Excellent analytical and problem-solving skills. Interaction with DevOps teams to integrate VPN gateway bug fixes/patches with CI/CD pipelines. Qualifications: Bachelors degree in Computer Science, Information Technology, or Electronics & Communication Preferred Skills: Certification in relevant technologies (e. g. , CCNP Security, Fortinet NSE). Knowledge of scripting for automation (e. g. , Python). Familiarity with SD-WAN technologies and hybrid cloud networking Vpn, Python, Ldap, Embedded Platforms - Application, Wan, Dns, Ip Routing, Wifi, Lan, Wlan, Dhcp

Key Responsibilities: Implement and configure SAP Concur Travel & Expense solutions. Manage expense policies, workflows, and system integrations with ERP systems like SAP S/4HANA. Provide user training and support to ensure smooth adoption. Troubleshoot and resolve system issues, ensuring optimal performance. Collaborate with finance and IT teams to enhance expense reporting and analytics . Sap Concur, Sap, S4 Hana

As a Certified Service Advisor, you are the professional manager of the entire customer oriented service process. You set the standards for customer support. You see every contact with the customers as a professional challenge and feel responsible for the customer problems until they have been resolved. Customer appreciates you as a certified service advisor, because you are competent, trustworthy; treat them with respect and like a partner. Even during conflicts, you always value the customer. Your colleagues in the workshop appreciate your technical skills mean you speak the same language. In doing so, you are a competent interface between the customer and the workshop and make a substantial contribution towards the economic success of the entire field of After Sales. Qualifications: Diploma or Graduate in Automotive Segment. You are a colleague, helper, coordinator, director, and diplomat for all relations with customers. Your feeling of responsibility is what drives you. You are authentic and independent. Your persuasive skills, interest in good communication, and confident decision-making all set you apart. Training Trained and certified technology specialist in a motor vehicle service profession or proof of comparable competencies through a technical entrance test. Training series to become a certified service advisor and annual participation in update training courses by Mercedes-Benz. Experience 4-5 years of experience as Service Advisor Preferred an experience with a Luxury Automobile brand Competencies Social and interpersonal competence You are extremely loyal to company and brand. As a result you come across as trustworthy and responsible. You show a lot of initiative. You are persuasive and are able to make decisions on your own. You professionally implement all Mercedes-Benz specifications on customer oriented conduct. You are willing to make compromises, but can also openly address and constructively solve conflicts with customers and colleagues. You are good listener and are empathetic towards customer concerns, requirements and willing to understand customer s problem. You are Capable of capturing revenue opportunities through identification of additional work, value added services, up-selling of service products with conviction. You are team player and capable of liaising with workshop staff for getting the work done in desired timeline. You are honest with customers and offer them solutions that take time and costs into account. You actively approach customers, thus showing excellent communication skills. Method and process competence You are good at planning and organizing. In doing so, you show a high level of skills in processes and systems. You are aware of standard processes of reception, handover and follow-up to ensure customer satisfaction. Technical competence You are technically qualified to carry out basic checks, diagnosis in vehicle and offer a consultation to customers. You are capable of transforming customer requirements into technical instructions for internal communication. You are a critical reviewer of work done as per the requirements of customer to meet customer expectations. Tasks Main tasks Service reception Initial contact with the customer where you determine the customer and vehicle data. Performing basic vehicle checks/on-board diagnosis and documenting results of preliminary diagnosis. Documenting the customer s concerns/requirements and offer recommendations for additional jobs with reference to the service history and vehicle condition. Presenting the current service offers to the customer, offering additional services as well as services that are free-of-charge or subject to a fee (e. g. vehicle care, pick-up and drop-off service, washing the vehicle) and indicating the necessity and benefits thereof. Precise communication on time and cost estimate for further approval from customers. Information on available contact channels (i. e. voice calls, video calls, SMS, email) and share the contact details for further communication. Work preparation Prepare workshop order with accurate translation of customer concerns into technical work instructions. Explaining and handling over the workshop order to the Job controller for necessary work. Diagnosis Performing a visual inspection and taking a workshop test drive. Repair/maintenance Monitoring the degree to which maintenance and repair orders have been completed and coordinating order additions with the customer and the workshop. Order completion Reviewing the work done and ensure the completion as per the customer s requirements. Ensuring that the customer s vehicle is in order and clean. Triggering the invoicing process after maintenance and repairs has been completed. Informing customer about readiness of vehicle Transparent documentation for the customer of all the open work that has been performed and all the required parts. Vehicle handover Taking a test drive after the repairs, if required or as requested by the customer. Preparing for customer consultation and coordinating vehicle handover with the customer. Greeting the customer and taking back the courtesy car. Explaining the performed work and invoice to the customer. Conclude the meeting with customer feedback and information on next service due, online appointment facility for future visits. Extend warm greetings. Service follow -up/customer support Making the service follow-up call after 3 days of delivery, for ensuring customer satisfaction. Resolving customer conflicts constructively. Service Advisor, Automobile / Automotive, Four Wheeler

Role : Analyst Collections (o2C) Experience : 3- 5 yrs Shift : 4 pm 1 am Location : Kochi or ok for virtual for right skill set Responsible for service delivery of VIP customer ledgers and internal stakeholders Performance excellence: Maximize cash collections, active credit risk control, minimize aged debt and bad debt provisions, excellent customer service, minimize efficiency waste - Support on/offshore activities Dispute Management Dispute log and follow up on resolution with relevant owner Main point of contact for outstanding receivables Proactive problem solving on Order to Cash tasks: early billing, recurring issues and Purchase Order renewals Create and take ownership over awareness and alignment of Order to Cash benefits, dispute management support, Purchase Orders renewals and On Stop processes Responsibility for ensuring all billing is qualified out immediately and any discrepancies are reported straight away Order to Bill Assistance: Support on local printing requirements and info chasing, complete sanity check of invoices, ensure dispatch of invoices to the customers and tracking, held Order to Bill / Order to Cash meetings to ensure info is shared and ownership remains clear. Commercial contractual knowledge - Strong commercial awareness to confidently report, negotiate and influence internal and external stakeholders Escalation and communication with Finance team (Working Capital Team Manager/Sales Account Managers /Project Managers / Revenue Owners/ Billing Team) Focus on Customer and Account Management community engagement to enhance the service reputation of Alight Service driven, proactive approach to problem solving - conference calls, Purchase Order renewal, pre-due collection activities and a collaborative escalation process Stakeholder management Promote clear, regular two-way communication between both parties. Strategic Working Capital management - Assist to reduce payment delays and unbilled debt in line with target Purchase Order, O2c, Credit Control, Collections

We are looking for enthusiastic Tele callers to join our team at Mount Road location for our luxury car dealership (Mercedes-Benz). The ideal candidates should possess excellent communication skills, a polite demeanour, and a strong passion for achieving results. Both freshers and experienced individuals are welcome to apply. The role offers attractive salary along with attractive incentives based on performance and relevant work experience. Key responsibilities include: Making outbound calls to potential customers. Presenting our products/services and answering queries. Achieving set targets and contributing to team goals. Maintaining customer databases and call records. Skills: Good communication skills Polite demeanour Passion for the job Result-oriented attitude If you are a motivated individual with a drive to excel in a tele calling role within the luxury car industry, we would love to hear from you! Good Commucation Skills, Polite And Friendly Communication, Passionate About Work, Result Orientated

Job Description: We are looking for an experienced SAP ABAP BTP Developer to design, develop, and enhance SAP applications using ABAP on SAP BTP (Business Technology Platform) . The role involves working with ABAP RESTful Programming Model (RAP), CDS Views, OData Services , and BTP services to build scalable and cloud-ready solutions. Key Responsibilities: Develop and enhance ABAP-based applications in SAP S/4HANA and SAP BTP. Utilize RAP (RESTful Application Programming Model), CDS Views, and OData services for modern application development. Integrate SAP BTP services with SAP S/4HANA and other cloud-based solutions . Work with SAP Business Application Studio (BAS), Cloud Foundry, and Kyma runtime . Ensure performance optimization, security, and best practices in ABAP and BTP development. Collaborate with functional teams to understand business requirements and deliver technical solutions. Requirements: Strong experience in ABAP development , including ABAP OO, CDS, AMDP, and OData Services . Hands-on experience with SAP BTP, SAP BAS, and Cloud Application Programming (CAP) Model . Knowledge of SAP Fiori/UI5 development is a plus. Experience in SAP S/4HANA Extensibility (In-App & Side-by-Side Extensions) . Good understanding of integration technologies like SAP CPI, API Management, and Event Mesh . Odata, S4 Hana, Sap, Amdp, Sap Fiori, Abap, Btp, Cds

Optical Test Architect Exp 12-16 years Number of Positions 1 Location Chennai Mandatory Skill -> WDM, OpenROADM, Transponder testing , Additional Skill -> Selenium, Python Scripting, Robo Framework, Optical Test Architect, Wdm

Job Description: Angular Developer We are looking for a skilled Angular Developer to join our team. The ideal candidate will have experience in developing dynamic web applications using Angular and related technologies. Responsibilities: Develop, test, and maintain web applications using Angular (versions 8+) Collaborate with UI/UX designers and backend developers to create seamless user experiences Implement responsive designs and optimize applications for performance Write clean, maintainable, and well-documented code Debug and troubleshoot issues to ensure smooth application functionality Stay updated with the latest Angular trends and best practices Requirements: Strong proficiency in TypeScript, JavaScript, HTML, and CSS Hands-on experience with Angular framework, RxJS, and State Management (e. g. , NgRx) Familiarity with RESTful APIs, JSON, and third-party libraries Knowledge of Agile methodologies and version control (e. g. , Git) Experience with unit testing using Jasmine/Karma (preferred) Good problem-solving skills and ability to work in a team Ngrx, Angular, Rxjs, Java Script, Typescript

Optical Test Lead Exp 5-12 Number of Positions 2 Location Chennai Mandatory Skill -> WDM, OpenROADM, Transponder testing , Additional Skill -> Selenium, Python Scripting, Robo Framework, Optical Test Lead, Open Roadm, Wdm

Job Description: - Language Capabilities: 02 resources: Proficient in Japanese and English. With wither RNS or VOice 01 resource: Proficient in Chinese (Mandarin**) and English. With wither RNS or VOice Technical Expertise: Focus on Either Voice or Routing and Switching background who should be good in either one language Japanese or Chinese RNS Skills: - STP, SPAN, inter VLAN routing Basic knowledge of services like HSRP, ARP Basic LAN configuration- Vlans, Trunks, Ether-channels STP, SPAN, RSPAN, inter VLAN routing. IP source guard, private VLAN, port security. Routing Protocols RIP, OSPF, EIGRP, BGP MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs. Voice:- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express & Cisco Unity express Cisco Unity Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Attendant console applications (CUEAC, CUBAC, CUDAC) Span, Vlan Routing, Stp

Exp 4- 12 years Number of Position 3 Location : Chennai Mandatory Skill - Linux, C++, ROADM, Transponder SONET/SDH/OTN/Ethernet services Additional Skill - openApi/openConfig/TIP, Integrate Software, Tools, Third party software, Open source software Sonet/Sdh, C++, Optical, Linux, Roadm

We are seeking a highly motivated and experienced Data Engineer to join NAB?s CIB Data Engineering team. The successful candidate will be responsible for designing, developing, and maintaining data pipelines and infrastructure to support the analytical needs of the CIB division. This role requires a strong understanding of data warehousing principles, proficiency in Python and SQL, and a working knowledge of data visualization techniques. Experience with PySpark/Databricks and a basic understanding of business analysis principles are highly advantageous. Responsibilities: Design, develop, and implement robust and scalable data pipelines using Python and SQL to ingest, process, and transform large datasets from various sources (e. g. , databases, flat files, APIs). Build and maintain data warehouses and data lakes, ensuring data quality, consistency, and security. Develop and maintain ETL (Extract, Transform, Load) processes for various CIB data sources, including transactional data, market data, and client information. Optimize data pipelines for performance and efficiency, identifying and resolving bottlenecks. Collaborate with business stakeholders (within CIB) to understand their data needs and translate those needs into technical solutions. Develop and maintain comprehensive documentation for data pipelines and processes. Monitor data pipeline performance and troubleshoot issues as they arise. Participate in agile development processes, contributing to sprint planning, daily stand-ups, and sprint retrospectives. Contribute to the design and implementation of data governance policies and procedures. Contribute to the ongoing improvement and modernization of the data infrastructure within CIB. Proactively identify opportunities to improve data quality, efficiency, and accessibility. Assist in the development of data-driven insights and reports to support business decision-making (requiring the application of basic business analysis skills). Qualifications: Bachelors degree in Computer Science, Data Science, or a related field. 3+ years of experience as a Data Engineer, with a proven track record of designing and implementing data pipelines. Strong proficiency in Python, PySpark and SQL. Experience working with relational databases (e. g. , Oracle, PostgreSQL, MySQL). Experience with data warehousing concepts and technologies. Experience with data modelling and design. Excellent problem-solving and analytical skills. Azure, Pyspark, Databricks

B. E/B. Tech/ MCA degree Certified with: OEM Certification/ Certified SOC Analyst (CSA)- EC Council/ CompTIA CySA+ 3+ years of overall experience with at least 3 years of relevant experience in all aspects of Incident monitoring in SOC Soc Analyst

Cash Accounting:-Verification of cash vouchers, Disbursement of cash & accounting entries of vouchers in books of accounts. Reimbursement of expenses of employees through bank from vouchers verification to preparation of reimbursement details & uploading into the bank portal and supporting in verification. Maintain the files, records & full support to auditors for showing vouchers, Files and other documents. Payment to all Non-production and Service Suppliers Supplierss Reconciliation Clearing of POR account for Non-production items and Services Verification and processing of Salaries, LTA, Bonus & related work and Income tax of Employees Filing of TDS/TCS returns QT sales Report Hyperion Report of North india All Types of GST Reconcilitions Preparation of Annual Budgets Preparation of Weekly Report, Day-1 & Day 7 Report for SMR Gujarat Preparation of Monthly rolling forecasts Tax Audit, Internal & External Audit AP Management Prepration of Provisions & Follow ups All Gst Return, audit and assesment Continous Improvement SAP Accounts, Sap, Plant Accounting, Finance, Accounting Operations

Executive - HRMIS Executive HRMIS will be responsible for managing and maintaining the Human Resource Management Information System (HRMIS). Key responsibilities include data entry, report generation, HR analytics, employee records management, and ensuring data accuracy. The role involves coordinating with HR teams to optimize system functionalities, generating payroll and compliance reports, and supporting HR decision-making through data insights. Proficiency in HR software, Excel, and data analysis is essential. The ideal candidate should have strong analytical skills, attention to detail, and the ability to manage confidential information efficiently. Prior experience in HRMIS or HR analytics is preferred. Hrmis

Must Have Technologies Kubernetes AWS Linux Programming Languages / Frameworks Python Bash/Shell Terraform Ansible Helm Tools: ArgoCD Prometheus/Grafana Skills / Concepts Networking Security Best Practices / Concepts Programming Languages / Frameworks Terragrunt Go Nice to Have Technologies Kyverno/OPA Atlantis Buildkite Skills / Concepts PKI aKs Operator Development Devops

Job Description: SAP Basis Consultant with RISE & ATS We are seeking an experienced SAP Basis Consultant with expertise in RISE with SAP and ATS (Application Technical Services) . The role involves managing SAP system landscapes, ensuring high availability, performance tuning, and handling cloud-based SAP deployments. Key Responsibilities: Administer and support SAP S/4HANA, SAP BTP, and RISE with SAP solutions. Perform system installations, upgrades, patching, and performance tuning. Manage SAP Cloud, AWS, Azure, or GCP environments. Monitor system health, troubleshoot issues, and ensure compliance with security standards. Collaborate with functional and technical teams to optimize SAP system performance. Implement disaster recovery, backup strategies, and high availability solutions . Requirements: 3+ years of SAP Basis experience. Hands-on expertise in RISE with SAP, SAP Cloud, and ATS . Experience with SAP HANA, S/4HANA, and SAP BTP Administration . Strong knowledge of SAP security, system monitoring, and performance tuning . Familiarity with automation tools, Shell scripting, and SAP Solution Manager . Experience in cloud platforms (AWS, Azure, GCP) is a plus Sap Cloud, Rise, Ats, Sap Basis With Rise

Technical Skills 1. Cloud Platforms (Amazon Web Services AWS) Compute & Containers: EC2, ECS/EKS Storage & Databases: Redshift, S3/Glacier, RDS Security & Identity Management: IAM/SSO Event-Driven & Serverless: Lambdas Streaming & Messaging: MSK 2. Infrastructure as Code (IaC) Technologies Configuration Management: Ansible, Puppet, Chef Provisioning & Orchestration: CloudFormation, Terraform Containerization & Orchestration: Docker, Kubernetes 3. Version Control & CI/CD Version Control Tools: Git, Bitbucket CI/CD Pipelines: Bitbucket, AWS CodePipeline, Jenkins Artifact Management: JFrog Artifactory, Xray 4. Scripting & Configuration Scripting: Bash, AWS CLI Configuration Languages: YAML, JSON Jenkins, Groovy, Aws, Docker, Terraform, Devops

1. Requirements Analysis & Documentation Partner with Product Owners, Consultants, Functional Business Analysts, Scrum Masters, Tech Leads, and Developers to gather, define, and document technical requirements. Collaborate with architects on scalable design solutions involving Cloud, APIs, SaaS tools, and other technology platforms. 2. Agile Execution & Facilitation Actively participate in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and sprint reviews. Facilitate these ceremonies to ensure clarity of goals, timely completion of tasks, and proactive risk mitigation. 3. Technical Workflows & Integrations Document technical workflows, API specifications, and data flows, with a focus on onboarding or lending solutions. Assist in architecting integrations with SaaS platforms, APIs, and system configurations to meet business goals. 4. Collaboration & Communication Work closely with offshore and onshore teams to maintain alignment and effective communication. Liaise with AU stakeholders to ensure requirements are clearly understood and met. 5. Tool & Process Management Use Rally, Jira, Confluence, M365, and other relevant tools to track progress, manage requirements, and maintain documentation. Provide clarity on technical blockers, coordinate resolutions, and support Developers during sprints. 6. Continuous Improvement Collaborate with Scrum Masters to refine Agile practices for efficient delivery and to identify opportunities for process enhancements. Maintain a proactive approach to identifying and managing technical risks and dependencies. What Does Success Look Like? Clear, comprehensive technical documentation delivered within agreed timelines. Effective collaboration and communication with Scrum Masters, Tech Leads, Developers, and stakeholders across regions. Well-facilitated Agile ceremonies, leading to timely and predictable sprint outcomes. Seamless integration of technology tools (e. g. , Fenergo, APIs, SaaS platforms) that align with business requirements. Key Deliverables Precise technical requirement documents tailored to business requirements. Well-coordinated Agile ceremonies ensuring efficient sprint execution. Documented technical workflows and integration plans for technical deliverables. Strong alignment across Scrum Masters, Tech Leads, Developers, and stakeholders. Performance Metrics Timely Delivery: Adherence to sprint commitments and on-time delivery of technical documentation. Collaboration Quality: Positive feedback from Scrum Masters, Tech Leads, Developers, and stakeholders. Agile Maturity: Effective execution and facilitation of Agile ceremonies. Stakeholder Satisfaction: Positive engagement and feedback from AU stakeholders. Project Impact: Successful technical implementation of business requirements. Qualifications & Experience 5+ years as a Technical Business Analyst or similar role with proven Agile expertise. Must have experience in onboarding within banking/financial services . Proficiency in System configurations and integration workflows . Experience working with global teams and AU stakeholders . Advanced skills with Jira, Confluence, and M365 . Strong knowledge of SaaS platforms, APIs, and system integrations . Preferred: Bachelor s degree in Computer Science, Information Technology, or related field. Certified Scrum Master, Business Analyst, or equivalent Agile certification. Technical Proficiency Strong understanding of APIs, SaaS platforms, cloud technologies, and system integrations . Expertise in documenting technical workflows , especially with Fenergo . Skilled in Jira, Confluence, M365, and Agile tooling . Collaboration Adept at working with Scrum Masters, Tech Leads, and Developers to synchronize sprint goals. Proven facilitation skills to align offshore and onshore teams with business priorities. Problem-Solving Proactive in identifying technical risks and proposing viable solutions. Analytical mindset to translate complex business needs into clear technical outcomes . Mindset Passion for delivering technical excellence and fostering continuous improvement . Committed to Agile principles and practices , embracing experimentation and learning . Collaborative approach that values strong, transparent relationships across teams . Focused on leveraging technology to solve complex challenges in onboarding and lending projects . Flexible and adaptable to meet the evolving needs of AU and global stakeholders. Agile, System Configuration, Integration, Saas, Business Analys, Workflow, Api, Onbording, Banking & Financial Services, System Integration