Raffles Butler

Accor

1 - 4 years

3 - 6 Lacs

udaipur

Posted:3 days ago| Platform:

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Skills Required

guest relations hotel managementhospitality guest handling problem solving housekeeping

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Raffles Butler to join our team. The ideal candidate will have excellent customer service skills and be able to provide top-notch support to our guests.

Roles and Responsibility

Manage front desk operations, ensuring seamless check-in and check-out processes.
Coordinate with other departments to ensure efficient guest services.
Handle guest complaints and resolve issues professionally.
Maintain accurate records of guest interactions and transactions.
Ensure high standards of customer service and uphold the company's values.
Collaborate with colleagues to achieve sales targets and improve guest satisfaction.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Knowledge of hotel management systems and procedures.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.

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