Qualtrics analyst

Job Description

We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Roles & Responsibilities : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational qualification: BE/B.Tech/MCA/Any Graduate Skills : Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback