Quality Support Professional

IDESLABS PRIVATE LIMITED

3 - 7 years

2 - 5 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

service delivery quality management software quality management quality control quality assurance coaching communication and interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a skilled Quality Support professional to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in quality assurance and support, with excellent analytical and problem-solving skills.

Roles and Responsibility

Develop and implement quality control processes to ensure high standards of service delivery.
Collaborate with cross-functional teams to identify and resolve quality-related issues.
Conduct regular audits and assessments to evaluate the effectiveness of quality controls.
Provide training and coaching to staff on quality procedures and best practices.
Analyze data and trends to identify areas for improvement in quality performance.
Develop and maintain quality metrics and reports to track performance.

Job Requirements

Strong understanding of quality principles and methodologies.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment with multiple priorities.
Strong analytical and problem-solving skills.
Experience with quality management software and tools.
Ability to collaborate with cross-functional teams to achieve common goals.

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