Suki

Currently, doctors use their electronic medical record system to track patient encounters (a digital version of the old paper charts you used to see in your doctor s office and on TV). These systems can be hard to navigate and very time consuming to manage. Time that doctors would rather have to spend with their patients. This is the problem we're solving right now! Doctors that use Suki already spend over 50% less time on administrative tasks and we are striving to do even better. We are a product driven company. we're a GCP shop and 100% container run using Kubernetes. Our tech stack includes Golang, Python, React, React Native, Swift, Android, Java, Kotlin, GraphQL, and JavaScript. What will you be doing As the Technical Support Specialist, you will be the first line of defense for our customers who need support. Your goal is straightforward: ensure our customers are always happy and supported. You will ensure that all issues or questions that our customers have are addressed immediately (either by you or your team). You will be the central hub for any bug, issue, question or feature request that comes from either our external or internal customers. The role will work directly with customer success, operations, engineering and product and will work to solve, triage, and escalate all customer issues and feedback. This team will be supporting Suki users 24 hours a day, 7 days a week therefore working outside of normal working hours, including weekends and overnight shifts, will be required. This position will primarily be working on Night shifts from 9:00 AM PDT to 5:00 PM PDT, with some rotations. Ok, you're sold, but what are we looking for in the perfect candidate User-centered: You are obsessed with the customer experience. you're energized by talking to customers and you can t wait to translate key consumer needs into business and product requirements. You have an innate understanding of user behavior. Data Driven: You use metrics to drive decision making Self-starter: You are motivated by impossible challenges and energized by creating something new. Process Oriented: Our tech support process will constantly need to be iterated on to ensure our users have the best experience possible, and you're excited about this. Technical experience : You have the ability to handle complex technical issues that may require some level of engineering understanding. Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. Rigor: You are detail oriented and hold others to a high standard. Qualifications Adept with tools like JIRA, Salesforce, Intercom and experience with handling support tickets/customer forums, etc 1 - 4 years of experience in Tech support /customer support function. Technically proficient with cloud services and basic understanding of SaaS services Exceptional communication and conflict resolution skills Task management skills, with a keen ability to think critically, prioritize effectively, and communicate expediently Experience using or integrating with an EMR is a plus Exceptional written and oral communication skills, including English usage, grammar, punctuation, and style. Impeccable attention to detail. Understanding of medical documentation and medical terminology required Scribe or medical transcription experience preferred. Understanding of network architectures, networking domain, Kubernetes on Google Cloud platform would be a big plus Experience deploying/running/maintaining software services, troubleshooting and fixing issues specifically in a production grade SaaS environment, is required. Understanding of microservice based architectures and linux system fundamentals Analytical skills and experience with tools/processes needed for data-driven decision-making Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: we're backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: you'll make an impact from day one. you'll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

What we want to accomplish and why we need you Suki is creating a new category in the health tech space - the digital assistant for physicians. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record (EMR) system to track patient encounters. These systems can be hard to navigate and very time consuming to manage. Time that doctors would rather have to spend with their patients. This is the problem we re solving right now: Doctors that use Suki today spend over 50% less time on administrative tasks than they did previously and we re striving to do even better. We are building Suki by spending time with our customers to understand features that will truly make their lives better. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine and even how medicine is practiced. About the Role: Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. Doctors that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. As an SDET 3 specializing in Backend testing, you will design and build scalable automation frameworks for API testing and microservices, ensuring that our backend services are stable and high-performing. You ll collaborate closely with engineers to implement testing strategies that ensure robustness and reliability of the entire system. You will play a key role in ensuring the scalability, reliability, and performance of our core platform, while also mentoring junior team members and driving continuous improvements in our testing processes. Responsibilities: Develop, maintain, and execute automated tests for APIs and microservices using RestAssured, Postman, GRPC libraries or similar tools. Design and implement specialized tests for machine learning models (ASR & NLP) to ensure their accuracy, performance, and robustness. Design and implement integration tests to validate data flow and service interactions within a microservices architecture, including complex interactions over gRPC and WebSocket protocols . Perform comprehensive non-functional testing, including performance and load testing, using tools like K6 to identify bottlenecks and optimize system performance across backend services, gRPC communication, and WebSockets. Mentor junior team members, guiding them in test strategy development and debugging complex issues. Collaborate with DevOps and Backend Engineers to integrate automated tests into CI/CD pipelines. Write detailed test plans and test cases for new backend services, features, and machine learning models. Monitor API response times and error rates, using metrics to identify potential areas for improvement. Qualifications: 5+ years of experience in backend test automation. Expertise in Java, Python, and API testing frameworks like RestAssured. Strong knowledge of microservices architecture, gRPC, WebSocket, and RESTful APIs. Experience with performance testing tools like K6 . Experience with testing machine learning models (ASR/NLP) for accuracy and performance. Proficiency in CI/CD pipelines and automated deployment of test suites. Strong analytical skills with the ability to debug complex backend issues. Knowledge of cloud platforms (e.g., GCP, AWS) and containerization (e.g., Docker, Kubernetes). Desired Skills (Good to Have): Artificial Intelligence (AI) Integration: Proven ability to integrate AI concepts or tools into end-to-end testing workflow execution. AI Mentorship: Experience mentoring peers on the usage of AI-driven testing tools or methodologies. AI for Efficiency: Demonstrated capability to identify inefficiencies in existing processes that could be effectively solved or improved using AI technologies. Test Coverage Leadership: Ability to lead efforts to improve test coverage and ensure tests are kept up-to-date with changes in the backend services and ML models. Working at Suki : Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. .

Position: Software Developer at Suki (View all jobs) Bangalore, India What we want to accomplish and why we need you Suki is creating a new category in the health tech space - the digital assistant. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record system to track patient encounters (a digital version of the old paper charts you used to see in your doctors office and on TV). These systems can be hard to navigate and very time consuming to manage - time that doctors would rather have to spend with their patients. This is the problem were solving right now! Doctors that use Suki already spend over 50% less time on administrative tasks and were striving to do even better. We are creating engaging product experiences, building applications and services that delight and empower doctors with experiences that they could never imagine with their health IT systems. Were a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine and even how medicine is practiced. We re a GCP shop and 100% container run using Kubernetes. Our tech stack includes Golang, Python, React, React Native, Swift, Android, Java, Kotlin, and JavaScript. What will you do everyday? We are looking for a Software Developer to join our Backend Engineering team. Specifically, you will be: Collaborating with the product, design and operations teams to build a world class product Developing, owning and maintaining highly scalable distributed services and solutions Implementing a microservices based architecture using Golang and Python Ensure application performance, uptime, and maintaining high standards of code quality Maintaining continuous integration and deployment tools; creating unit and integration tests for written software code Ok, youre sold, but what are we looking for in the perfect candidate? Expertise: You know how to code. You understand our tech stack and can be productive with it. In other words, you ve done this before. Action oriented: You love to build. You like to ship fast and quickly iterate. Creativity: You enjoy listening to user feedback and then building product in novel ways. You re resourceful and enjoy finding alternate paths to success. Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved. Humility: You re humble and love working in a team without ego to deliver products Adaptability: You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact. Confidence: You trust your abilities and you re ready to push yourself to the next level. Qualifications* Strong product development experience in building distributed systems and microservices. 2 to 5 years experience Strong programming skills on Linux using Go Strong foundation in data structures, algorithms and a strong understanding of concurrent programming Superior organization, written/verbal communication, interpersonal and leadership skills Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features Ability to multi-task and re-prioritize responsibilities based on changing requirements Bachelors/Masters degree from a Tier 1 college or university It will be a huge plus if you have: Experience working with gRPC, gRPC context and Protocol Buffers Experience with infrastructure and systems engineering, and scaling services on cloud computing platforms like GCP Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our recent $70M Series D financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. .

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL. What will you do everyday You will address the computational infrastructure with your knowledge and prior experience in ASR NLP techniques and make improvements to our current processes. You will work directly on the platform that powers our microservices. You ll help scale our platform for thousands of doctors and help improve usability. You ll implement a microservices architecture and you ll use Go to do it all. And you ll be magnificent. Ok, youre sold, but what are we looking for in the perfect candidate Action oriented: You love to build. You like to ship fast and quickly iterate. Creativity: You enjoy listening to user feedback and then building products in novel ways. You re resourceful and enjoy finding alternate paths to success. Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved. Humility: You re humble and love working in a team without ego to deliver products Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. Confidence: You trust your abilities and you re ready to push yourself to the next level. Requirements* 2+ years in overall Machine Learning experience focused on ASR. Proven record of an end to end workflow and ASR (Automated Speech Recognition) experience . Expert in the understanding, practice, and deployment of state-of-the-art deep neural network models. Proven ability to build and maintain distributed backend services for ML/AI Applications Experience taking product technical design from inception to production Strong grasp of CS fundamentals including algorithms, data structures and design is preferred *Requirements is such a strong word. We don t necessarily expect to find a candidate that has done everything we ve listed, but you should be able to make a credible case that you ve done most of it and are ready for the challenge of adding some new things to your resume. Working at Suki: Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. .

What we want to accomplish and why we need you. Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic medical-record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us!. We are a user-driven company and spend time with our customers to understand features that will truly make their lives better. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.. Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.. What will you do everyday?. We are looking for a Software engineer to join our Applications development team. Specifically you will be:. Architecting, developing, owning and maintaining our front end applications built for the Windows platform. Be a general athlete that can flex between front-end, back-end and whatever else needs your attention.. Collaborating with the product, design and operations teams to build a world class product. Ensure application performance, uptime, and maintaining high standards of code quality. Maintaining continuous integration and deployment tools; creating unit and integration tests for written software code. Ok, you're sold, but what are we looking for in the perfect candidate?. Expertise: you know how to code. You understand our tech stack and can be productive with it. In other words, you’ve done this before.. Action oriented: You love to build. You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.. Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.. Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved.. Humility: You’re humble and love working in a team without ego to deliver products. Adaptability: You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.. Confidence: You trust your abilities and you’re ready to push yourself to the next level.. Qualifications*. Strong foundation in data structures, algorithms and a strong understanding of concurrent programming. Experience in creating or working on large scale distributed applications. Superior organization, written/verbal communication, interpersonal and leadership skills. Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features. Bachelors/Masters degree from a tier1 college or university. Tell Me More About Suki. On a roll: Named by Forbes as one of the top 50 companies in AI; named "Best New Startup" by Rock Health; announced a major partnership with Google.. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.. Great investors: We’re backed by Venrock, First Round Capital, Marc Benioff, and others. With our $55M Series C financing, we have the resources to scale.. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.. Great customers: Help our doctors save time on data entry so they can focus on providing excellent care.. Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.. Show more Show less

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. We are a product driven company. We have one product running as a single service and we re focused on making that world class. We re confident enough to move fast and talented enough not to break things. We re a GCP shop and 100% container run using Kubernetes. Our tech stack includes Golang, Python, React, React Native, Swift, Android, Java, Kotlin, GraphQL and JavaScript. What will you do everyday You ll create engaging product experiences on iOS and services that delight and empower doctors with experiences that they could never imagine with their health IT systems. You have an equal grasp of iOS native development expertise in Swift/Objective-C/Kotlin/Java. You will work with the product, design and operations team to build the best product and support it. You will be DevOps friendly and you will write, test and deploy your own code. While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture. You will also contribute to making doctors lives better by reducing the administrative burden they face every day. You will be hungry to contribute and make a difference in the product quality. Ok, youre sold, but what are we looking for in the perfect candidate Expertise: you know how to code. You understand our tech stack and can be productive with it. In other words, you ve done this before. Action oriented: You love to build. You know that perfect is the enemy of the good you like to ship fast and quickly iterate. Creativity: You enjoy listening to user feedback and then building product in novel ways. You re resourceful and enjoy finding alternate paths to success. Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved. Humility: You re humble and love working in a team without ego to deliver products Adaptability: You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact. Confidence: You trust your abilities and you re ready to push yourself to the next level. Qualifications* Proficiency using iOS SDKs (XCode & Android Studio) Swift & SwiftUI experience a plus Must have experience with testing tools like XCUITest, XCTest, Espresso etc. Experience building and shipping apps to Apple App & Google Play stores Must have at least 1+ apps on listed in App or Play store, preferably both Experience in working with large scale distributed applications 4+ years of work experience DevOps experience is a plus as well Any formal degree is preferred, but not necessary Strong grasp of CS fundamentals including algorithms, data structures and design is preferred We don t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you ve done most of it and are ready for the challenge of adding some new things to your resume. Working at Suki: Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine. We have technologists and doctors working side by side to solve difficult problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions - our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it. Great customers: Help our doctors save time in their day so they can focus on providing great care. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you Suki is creating a new category in the health tech space the digital assistant. We are going to be the voice user interface for healthcare. What does that meanCurrently, doctors use their electronic medical record system to track patient encounters (a digital version of the old paper charts you used to see in your doctor s office and on TV). These systems can be hard to navigate and very time consuming to manage. Time that doctors would rather have to spend with their patients. We are creating the solution, come and join us! Doctors that use Suki already spend over 50% less time on administrative tasks and we re striving to do even better. We are a product driven company. We have one product running as a single service and we re focused on making that world class. We re confident enough to move fast and talented enough not to break things. We re a GCP shop and 100% container run using Kubernetes. Our tech stack includes Golang, Python, React, React Native, Swift, Android, Java, Kotlin, GraphQL and JavaScript. What will you do everyday You ll create engaging product experiences on iOS/Android and services that delight and empower doctors with experiences that they could never imagine with their health IT systems. You have a good grasp of Android native development expertise in Kotlin/Java. You will work with the product, design and operations team to build the best product and support it. You will be DevOps friendly and you will write, test and deploy your own code. While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture. You will also contribute to making doctors lives better by reducing the administrative burden they face every day. You will be hungry to contribute and make a difference in the product quality. Ok, youre sold, but what are we looking for in the perfect candidate Expertise: you know how to code. You understand our tech stack and can be productive with it. In other words, you ve done this before. Action oriented: You love to build. You know that perfect is the enemy of the good you like to ship fast and quickly iterate. Creativity: You enjoy listening to user feedback and then building product in novel ways. You re resourceful and enjoy finding alternate paths to success. Problem solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved. Humility: You re humble and love working in a team without ego to deliver products Adaptability: You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact. Confidence: You trust your abilities and you re ready to push yourself to the next level. Qualifications* Proficiency using Android development SDKs (Android Studio) Kotlin experience is a must. Swift is a plus. Must have experience with testing tools like JUnit etc. Experience building and shipping apps to Apple App & Google Play stores Must have at least 1+ apps on listed in App or Play store, preferably both Experience in working with large scale distributed applications 4+ years of work experience DevOps experience is a plus as well Any formal degree is preferred, but not necessary Strong grasp of CS fundamentals including algorithms, data structures and design is preferred Working at Suki: Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine. We have technologists and doctors working side by side to solve difficult problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions - our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it. Great customers: Help our doctors save time in their day so they can focus on providing great care. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values. We don t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you ve done most of it and are ready for the challenge of adding some new things to your resume.

Location: Bengaluru (Bangalore), India About Suki AI Suki is at the forefront of healthcare technology, dedicated to alleviating physician burnout through our advanced, AI-powered voice solutions. Our mission is to make healthcare technology invisible and assistive, allowing doctors to dedicate their full attention to patient care. We are a team of passionate technologists, clinicians, and industry experts driven by the challenge of solving complex problems in medicine. With a strong presence in both the United States and India, we are a collaborative and agile team making a significant impact. The Role: What we want to accomplish and why we need you. We are seeking a versatile and proactive IT Engineer to join our team in Bengaluru. In this critical role, you will be the backbone of our internal IT operations, ensuring that our team has the reliable and secure systems they need to build and support our cutting-edge products. You will be responsible for a wide range of tasks, from providing hands-on technical support to our employees to managing and maintaining our corporate IT infrastructure, including networks, servers, and cloud services. This is an exceptional opportunity to have a broad impact, grow your skills, and be a key contributor to our mission-driven company. What You Will Do: User Support, Onboarding, and Offboarding: Serve as the primary point of contact for IT support requests from our India-based employees. Manage the IT onboarding and offboarding process for new hires, including account creation, hardware provisioning (laptops, peripherals), and system setup. System Administration: Install, configure, and maintain our corporate IT infrastructure. Software & Asset Management: Manage software licenses, installations, and updates across the organization. Maintain a comprehensive inventory of all IT assets. Security & Compliance: Implement and uphold security best practices to protect our corporate systems and data. Assist with security audits and ensure compliance with relevant policies. Manage user access controls and permissions for various corporate systems. Cloud & SaaS Administration: Administer and support our suite of corporate cloud services, such as Google Workspace, Office 365, Slack, and other SaaS applications. Troubleshooting & Resolution: Diagnose and resolve a variety of hardware, software, and network issues in a timely and efficient manner, minimizing downtime. Documentation: Create and maintain clear and concise documentation for IT processes, system configurations, and user guides. Support: Manage support requests efficiently through Jira, maintaining detailed records of problem resolution steps and keeping stakeholders informed as issues progress from initial report to resolution. Secure: Quickly learn and apply company security protocols and IT procedures, serving as a knowledgeable first point of contact who can guide users through proper channels and escalation paths. Operate: Handle day-to-day IT tasks autonomously while collaborating effectively on complex cross-departmental projects that require coordination between multiple teams and systems. Requirements (What We're Looking For): Operating Systems: Strong proficiency in managing and troubleshooting macOS environments. Cloud Services: Experience administering cloud productivity suites like Google Workspace (G Suite) or Microsoft Office 365. Security Acumen: A strong understanding of IT security principles and best practices, including endpoint security, email security, and access control. Problem-Solving Skills: Excellent analytical and troubleshooting abilities with a proactive approach to identifying and resolving issues. Communication & Collaboration: Strong verbal and written communication skills in English. A customer-centric mindset with the ability to effectively support both technical and non-technical colleagues. Self-Motivation: The ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic startup environment. Automation: Experience with automation platforms and knowledgeable in automating IT processes Bonus Points (Nice to Have): Relevant IT certifications such as CompTIA A+, Security+. Experience with scripting languages to automate tasks. Familiarity with Mobile Device Management (MDM) solutions. Experience working in a rapidly growing, global technology company. Experience with configuration and use of IAM platforms (Okta, etc.) What Makes Suki, Suki A mission that matters: Suki is making healthcare technology invisible and assistive—so clinicians can focus fully on patient care. A product that delivers: Our AI is used by real clinicians at real health systems — and it works. A team that gets it: We’re former Googlers, Apple engineers, Stanford docs, and healthcare veterans. Backed by believers: We’ve raised $165M from top VCs like Venrock, First Round, Flare, and March Capital. On a roll: Named by Fast Company as the Next Big Thing in Tech. Best Leadership Team by Comparably. Technology Innovation Award by Frost & Sullivan. Massive market: We’re disrupting a $30B+ industry, and our momentum is real. More Than Just a Job You’ll join a team of mission-driven builders who care deeply about what we do and how we do it. We believe in showing up with empathy, iterating constantly, and always putting clinicians first.

IT Engineer Location: Bengaluru (Bangalore), India About Suki AI Suki is at the forefront of healthcare technology, dedicated to alleviating physician burnout through our advanced, AI-powered voice solutions. Our mission is to make healthcare technology invisible and assistive, allowing doctors to dedicate their full attention to patient care. We are a team of passionate technologists, clinicians, and industry experts driven by the challenge of solving complex problems in medicine. With a strong presence in both the United States and India, we are a collaborative and agile team making a significant impact. The Role: What we want to accomplish and why we need you. We are seeking a versatile and proactive IT Engineer to join our team in Bengaluru. In this critical role, you will be the backbone of our internal IT operations, ensuring that our team has the reliable and secure systems they need to build and support our cutting-edge products. You will be responsible for a wide range of tasks, from providing hands-on technical support to our employees to managing and maintaining our corporate IT infrastructure, including networks, servers, and cloud services. This is an exceptional opportunity to have a broad impact, grow your skills, and be a key contributor to our mission-driven company. What You Will Do: User Support, Onboarding, and Offboarding: Serve as the primary point of contact for IT support requests from our India-based employees. Manage the IT onboarding and offboarding process for new hires, including account creation, hardware provisioning (laptops, peripherals), and system setup. System Administration: Install, configure, and maintain our corporate IT infrastructure. Software & Asset Management: Manage software licenses, installations, and updates across the organization. Maintain a comprehensive inventory of all IT assets. Security & Compliance: Implement and uphold security best practices to protect our corporate systems and data. Assist with security audits and ensure compliance with relevant policies. Manage user access controls and permissions for various corporate systems. Cloud & SaaS Administration: Administer and support our suite of corporate cloud services, such as Google Workspace, Office 365, Slack, and other SaaS applications. Troubleshooting & Resolution: Diagnose and resolve a variety of hardware, software, and network issues in a timely and efficient manner, minimizing downtime. Documentation: Create and maintain clear and concise documentation for IT processes, system configurations, and user guides. Support : Manage support requests efficiently through Jira, maintaining detailed records of problem resolution steps and keeping stakeholders informed as issues progress from initial report to resolution. Secure : Quickly learn and apply company security protocols and IT procedures, serving as a knowledgeable first point of contact who can guide users through proper channels and escalation paths. Operate : Handle day-to-day IT tasks autonomously while collaborating effectively on complex cross-departmental projects that require coordination between multiple teams and systems. Requirements (What Were Looking For): Operating Systems: Strong proficiency in managing and troubleshooting macOS environments. Cloud Services: Experience administering cloud productivity suites like Google Workspace (G Suite) or Microsoft Office 365. Security Acumen: A strong understanding of IT security principles and best practices, including endpoint security, email security, and access control. Problem-Solving Skills: Excellent analytical and troubleshooting abilities with a proactive approach to identifying and resolving issues. Communication & Collaboration: Strong verbal and written communication skills in English. A customer-centric mindset with the ability to effectively support both technical and non-technical colleagues. Self-Motivation: The ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic startup environment. Automation: Experience with automation platforms and knowledgeable in automating IT processes Bonus Points (Nice to Have): Relevant IT certifications such as CompTIA A+, Security+. Experience with scripting languages to automate tasks. Familiarity with Mobile Device Management (MDM) solutions. Experience working in a rapidly growing, global technology company. Experience with configuration and use of IAM platforms (Okta, etc.) What Makes Suki, Suki A mission that matters: Suki is making healthcare technology invisible and assistive so clinicians can focus fully on patient care. A product that delivers: Our AI is used by real clinicians at real health systems and it works. A team that gets it: We re former Googlers, Apple engineers, Stanford docs, and healthcare veterans. Backed by believers: We ve raised $165M from top VCs like Venrock, First Round, Flare, and March Capital. On a roll: Named by Fast Company as the Next Big Thing in Tech. Best Leadership Team by Comparably . Technology Innovation Award by Frost & Sullivan. Massive market: We re disrupting a $30B+ industry, and our momentum is real. More Than Just a Job You ll join a team of mission-driven builders who care deeply about what we do and how we do it. We believe in showing up with empathy, iterating constantly, and always putting clinicians first.

As an SDET II focusing on Mobile testing at Suki, you will play a crucial role in ensuring the seamless performance and usability of our iOS and Android apps. Your responsibilities will include developing and maintaining automated test cases for iOS and Android using Appium, writing test cases for mobile-specific features like touch gestures, voice streaming, and offline scenarios, and performing testing on real devices and simulators to ensure compatibility across a wide range of devices. You will work closely with Mobile Developers to integrate testing into the development pipeline and collaborate with Product, developers, design, and release management teams. Your role will involve analyzing test results, debugging mobile-specific issues, and assisting developers in identifying root causes. Additionally, you will be responsible for maintaining and improving test coverage as new features are added to the app and participating in requirement analysis to ensure well-defined user stories for testing. To excel in this role, you should have 3+ years of experience in mobile test automation, architecting and implementing QA processes. Proficiency in Appium and mobile testing tools, experience with Android Studio, Xcode, and testing on real devices, and strong knowledge of RESTful APIs and testing backend integrations for mobile are essential. Familiarity with Swift, Kotlin, CI/CD pipelines for mobile apps, gQL, gRPC, REST API, microservices, GCP, and proficiency with one object-oriented programming language, preferably Java, are also required. Strong analytical and communication skills, the ability to work independently in a dynamic and fast-paced environment, and a BA/BS degree in Computer Science, Information Science, AI/ML, or a related engineering field are necessary qualifications. An MS/PhD is a plus, and previous start-up experience is advantageous. At Suki, you will be part of a team working towards a shared purpose with a culture built upon deep empathy for doctors and a passion for making their lives better. We are an Equal Opportunity Employer dedicated to fostering inclusion and belonging. Our hybrid work model offers a balance of in-office collaboration and remote flexibility, with the role located in Bangalore requiring three days of in-office work per week. Join us at Suki and be a part of our innovative journey in the health-tech space, where we are creating a digital assistant to revolutionize healthcare.,

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1 Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions Clinicians that use Suki already spend over 70% less time on administrative tasks, and were striving to do even better Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors Were a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine Were confident enough to move fast and talented enough not to break things Check out this short video to learn more about our mission and our culture, Job Responsibilities What will you do everydayThe Clinical Operations team will collaborate with our clinical and product teams-helping refine the existing product and design new features with the clinician's needs in mind, Translate clinical language into AI logic: Collaborate with AI Engineers to translate your clinical expertise and workflow insights into actionable algorithms for the digital assistant Create and edit gold standard medical documentation for model training purposes, Continuously refine and optimize: Analyze AI output to evaluate for quality and accuracy from a clinical perspective, Who You Are: Education: Doctor of Medicine or Osteopathy degree (MBBS, MD, or DO) and hold a valid medical license in your region, Completion of at least one year of post graduate training, 3+ years of practice experience as a doctor (Good to have: working knowledge on US healthcare systems) You have a passion for patient care and the potential of technology to improve healthcare quality and experience, You have strong analytical and problem-solving skills, and are able to identify clinical challenges and translate them into potential AI solutions, You have strong writing skills, You are adaptable and comfortable working in a fast-paced, dynamic environment with evolving technologies, Bonus points: Experience working with digital Health tools or AI Solutions in healthcare, Strong research and analytical skills, Tell Me More About Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine We have technologists and doctors working side by side to solve difficult problems, Great investors: Were backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others With our $165M raised so far, we have the resources to scale, Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it, Great customers: Help our doctors save time in their day so they can focus on providing great care, Impact: A fun and exciting start-up culture that empowers its people to make a huge impact, Suki is an Equal Opportunity Employer We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country We know we are stronger this way and we look forward to growing our team with these shared values,

As a Clinical Operations team member at Suki, you will collaborate with our clinical and product teams to refine the existing product and design new features tailored to clinicians" needs. Your primary responsibilities will include translating clinical language into AI logic, working closely with AI Engineers to convert clinical insights into actionable algorithms for the digital assistant. You will also be involved in creating and editing gold standard medical documentation for model training purposes, as well as continuously refining and optimizing AI output to ensure quality and accuracy from a clinical standpoint. To excel in this role, you should hold a Doctor of Medicine or Osteopathy degree (MBBS, MD, or DO) and possess a valid medical license in your region. Additionally, having completed at least one year of post-graduate training and accumulated 4+ years of practice experience as a doctor is essential. While not mandatory, familiarity with the US healthcare systems would be advantageous. Your passion for patient care and belief in technology's potential to enhance healthcare quality and experience are crucial. Strong analytical and problem-solving skills, coupled with the ability to identify clinical challenges and propose AI solutions, are highly valued. Excellent writing skills, adaptability, and comfort in a fast-paced, dynamic environment with evolving technologies are also key attributes. Candidates with experience in digital health tools or AI solutions in healthcare, as well as those with robust research and analytical skills, will earn bonus points. At Suki, we offer a hybrid work model that combines in-office collaboration with remote flexibility. The role, based in Bangalore, mandates working from the office three days a week and remotely for two days. Suki, a leading technology company in the healthcare sector, is committed to reimagining the healthcare technology stack by developing AI voice solutions that alleviate the administrative burden on clinicians. Our flagship product, Suki Assistant, leverages generative AI to automate clinical documentation creation by listening to patient-clinician conversations. Join us in our mission to empower doctors and enhance healthcare experiences with innovative solutions.,

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Job Responsibilities What will you do everydayThe Clinical Operations team will collaborate with our clinical and product teams-helping refine the existing product and design new features with the clinicians needs in mind. Translate clinical language into AI logic: Collaborate with AI Engineers to translate your clinical expertise and workflow insights into actionable algorithms for the digital assistant. Create and edit gold standard medical documentation for model training purposes. Continuously refine and optimize: Analyze AI output to evaluate for quality and accuracy from a clinical perspective. Who You Are: Possess a Bachelor of Medicine, Bachelor of Surgery (MBBS) degree and a valid medical license to practice in the respective region. At least 1 year of professional experience in the Department of Paediatrics. 2+ years of practice experience as a doctor (Good to have: working knowledge on US healthcare systems) You have a passion for patient care and the potential of technology to improve healthcare quality and experience. You have strong analytical and problem-solving skills, and are able to identify clinical challenges and translate them into potential AI solutions. You have strong writing skills. You are adaptable and comfortable working in a fast-paced, dynamic environment with evolving technologies. Bonus points: Experience working with digital Health tools or AI Solutions in healthcare. Strong research and analytical skills. Tell me more about Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine. We have technologists and doctors working side by side to solve difficult problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions - our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it. Great customers: Help our doctors save time in their day so they can focus on providing great care. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Job Responsibilities What will you do everydayThe Clinical Operations team will collaborate with our clinical and product teams-helping refine the existing product and design new features with the clinicians needs in mind. Translate clinical language into AI logic: Collaborate with AI Engineers to translate your clinical expertise and workflow insights into actionable algorithms for the digital assistant. Create and edit gold standard medical documentation for model training purposes. Continuously refine and optimize: Analyze AI output to evaluate for quality and accuracy from a clinical perspective. Who You Are: Possess a Bachelor of Medicine, Bachelor of Surgery (MBBS) degree and a valid medical license to practice in the respective region. Minimum of one year s professional experience as a medical coder. 2+ years of practice experience as a doctor (Good to have: working knowledge on US healthcare systems) You have a passion for patient care and the potential of technology to improve healthcare quality and experience. You have strong analytical and problem-solving skills, and are able to identify clinical challenges and translate them into potential AI solutions. You have strong writing skills. You are adaptable and comfortable working in a fast-paced, dynamic environment with evolving technologies. Bonus points: Experience working with digital Health tools or AI Solutions in healthcare. Strong research and analytical skills. Tell me more about Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine. We have technologists and doctors working side by side to solve difficult problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions - our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it. Great customers: Help our doctors save time in their day so they can focus on providing great care. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Job Responsibilities What will you do everydayThe Clinical Operations team will collaborate with our clinical and product teams-helping refine the existing product and design new features with the clinicians needs in mind. Translate clinical language into AI logic: Collaborate with AI Engineers to translate your clinical expertise and workflow insights into actionable algorithms for the digital assistant. Create and edit gold standard medical documentation for model training purposes. Continuously refine and optimize: Analyze AI output to evaluate for quality and accuracy from a clinical perspective. Who You Are: Possess a Bachelor of Medicine, Bachelor of Surgery (MBBS) degree and a valid medical license to practice in the respective region. At least 1 year of professional experience in the Department of general surgery. 2+ years of practice experience as a doctor (Good to have: working knowledge on US healthcare systems) You have a passion for patient care and the potential of technology to improve healthcare quality and experience. You have strong analytical and problem-solving skills, and are able to identify clinical challenges and translate them into potential AI solutions. You have strong writing skills. You are adaptable and comfortable working in a fast-paced, dynamic environment with evolving technologies. Bonus points: Experience working with digital Health tools or AI Solutions in healthcare. Strong research and analytical skills. Tell me more about Suki Series D raised! On a roll: Announced major partnerships with Google Great team: Founded, managed and backed by successful veterans of Google and Apple in tech and UCSF and Stanford in medicine. We have technologists and doctors working side by side to solve difficult problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation and order entry solutions - our vision is to become the voice user interface for healthcare, bringing innovation that relieves the administrative burden on doctors instead of adding to it. Great customers: Help our doctors save time in their day so they can focus on providing great care. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.

As a Clinical Operations team member at Suki, you will collaborate with our clinical and product teams to refine the existing product and design new features with the clinician's needs at the forefront. You will play a key role in translating clinical language into AI logic by working closely with AI Engineers to transform clinical expertise and workflow insights into actionable algorithms for the digital assistant. Your responsibilities will also include creating and editing gold standard medical documentation for model training purposes. Additionally, you will continuously refine and optimize AI output to ensure quality and accuracy from a clinical perspective. To excel in this role, you should have at least 4 years of professional experience as a medical coder and hold Certified Professional Coder (CPC) and/or Certified Risk Adjustment Coder (CRC) credentials. A passion for patient care and the belief in technology's potential to enhance healthcare quality and experience are essential. Strong analytical and problem-solving skills will be crucial as you identify clinical challenges and translate them into potential AI solutions. Excellent writing skills, adaptability, and comfort in a fast-paced, dynamic environment with evolving technologies are also desired qualities. Experience in working with digital health tools or AI solutions in healthcare, as well as possessing strong research and analytical skills, will be considered a bonus. Suki, a leading technology company in the healthcare industry, is dedicated to reimagining the healthcare technology stack and providing AI voice solutions through its flagship product, Suki Assistant. The company offers a proprietary AI and speech platform, Suki Platform, to partners seeking top-notch ambient and voice experiences. Suki's impact is evident in the significant reduction of administrative burdens on clinicians, allowing them to focus more on patient care. By joining Suki, you will become part of an innovative and inclusive team that values diversity and empowerment, striving to make a substantial impact in the healthcare industry.,

What we want to accomplish and why we need you Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that meanCurrently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. About the Role: As a Senior Technical Program Manager, you will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki Team delivers exceptionally well on key success metrics. You will partner with your Suki colleagues to optimize on-time delivery and resolve technical challenges. You will collaborate extensively with our Product, Engineering & Support teams and serve as the voice of the customer by reporting on the status of deployments and potential technical issues. You will also identify areas for optimization in Suki s Product Development process. As a part of our Engineering team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You are excited to join the fast-moving Suki team, and committed to excellence! Responsibilities and expectations include but are not limited to : Technical Skill : You will need to have an understanding of SDLC and become an expert in our products and their integrations. You will also know how to establish and drive repeatable and efficient processes. Leadership: You will drive action in cross-functional settings and influence stakeholders both internally and externally. Program Management: Establish and maintain deployment project plans, ensure cross-functional resources required to support deployments are in place, regularly report on deployment progress, and escalate potential issues. You will also identify opportunities for improvement in the deployment project plan and drive process improvements to achieve on-time delivery and high client satisfaction, including but not limited to establishing escalation roles and responsibilities. Organization : Utilize JIRA for issue reporting, status, escalation, and task management in collaboration with the Engineering team. Executive-Level Presence and Communications: Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues. Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. High-Accountability: You can be counted on to consistently deliver high-quality work. User-focused: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service. Detail Oriented: You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes. Flexibility: You will need to work flexible hours based upon client s and providers schedules in different time zones. Requirements: * 7-8 years of program or project management experience Technical understanding of cloud services or SaaS solutions Understanding RESTful APIs, GraphQL, gRPC, and SOAP. Familiarity with API standards like OpenAPI/Swagger and Postman collections. Knowledge of API versioning, deprecation policies, and backward compatibility. Exceptional communication, presentation, and conflict resolution skills Ability to think critically, prioritize effectively and communicate expediently Proficient in Google Suite, JIRA Experience owning/driving roadmap strategy and definition Experience with end-to-end product delivery Experience with feature delivery and tradeoffs of a product Strong interpersonal skills, with the ability to collaborate and build relationships at all levels of the organization. Ability to work independently and manage multiple projects simultaneously while meeting deadlines. Experience in fast growing start-ups is preferred Proven experience (4+ years) in Agile project management, including experience as a Scrum Master Certification in Agile methodologies (e.g., CSM, PSM, SAFe) is preferred. Requirements is such a strong word. We don t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you ve done most of it and are ready for the challenge of adding some new things to your resume. Working at Suki : Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki On a roll : Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $70M Series D financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

Job Title: Product Manager II What we want to accomplish and why we need you Suki provides AI-powered voice solutions for healthcare professionals. At Suki, We&aposre reimagining the healthcare tech stack, making it invisible and assistive. We deliver incredibly fast and accurate voice experiences using the latest in natural language processing and machine learning. Doctors use Suki Assistant for Clinical documentation, Information retrieval, Diagnosis coding, Dictating anywhere. Suki&aposs AI delivers industry-leading accuracy and gets smarter with each interaction. Clinicians finish their notes an average of 76% faster. Suki Speech Platform allows our cutting-edge healthcare voice technology to build voice interaction for any healthcare application. We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. Were a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. Were confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Come and join us! What will you do everyday As an early member of the Suki product team, you will wear many hats. Your primary area of ownership will be all user-facing aspects of the Suki application -- which means developing features that delight doctors in a setting that is mobile-first and voice-first. You will write great product specs and work with engineering to ship your product. You will spend time with customers -- both executive stakeholders, and front-line clinicians using Suki -- to help them, learn from them, and make our product better. You will set up structures that will enable us to execute at the next level of scale. You will work in close collaboration with our engineering leaders. You will help set up processes for on-boarding customers and define how we measure feature usage. You will help us design systems for teaching our users to use the product better. While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture. You will also contribute to making doctors lives better by reducing the administrative burden they face every day. Ok, you&aposre sold, but what are we looking for in the perfect candidate Self-starter: You are motivated by impossible challenges and energized by creating something new. Action oriented: You love to build. You know that perfect is the enemy of the good you like to ship fast and quickly iterate. Discipline: You have discipline to keep current priorities visible and on a path toward success, while developing an entrepreneurial spirit across the team that encourages discussion and experimentation. You have the appropriate balance of patience and impatience. Resourceful: You enjoy listening to user feedback and then building product in novel ways. You enjoy finding alternate paths to success. User-centered: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior. A Communicator: you have strong written communication skills, write great product specs the engineers love to read and are responsive. Passion: You are as passionate about our mission as we are. Responsibilities Contribute to product vision, strategy, development and execution of new product initiatives and features. Work cross functionally with engineering, design, operations, marketing and other teams to build out an amazing product. Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders. Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams. Focus on product instrumentation and analytics and iterate based on data and user insights. Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine. Requirements Computer science background with a minimum of 3+ years of experience in technology based product management. Experience in driving product-led-growth initiatives with automation, onboarding, instrumenting and tracking daily adoption and usage metrics. Strong experience defining functional and non-functional requirements of large scale products built as enterprise SAAS or internet technology consumer products. Experience working on products with highly interactive mobile user experience and responsive interface design. Experience with voice based interactions is a plus. Handson product management experience of working with backend engineers on system design, experimentation frameworks, and architectures to support low latency interactive applications. Experience working with Agile methodologies and be comfortable with a fast-paced, always-on, start-up environment. Can create and manage product roadmaps, prioritization, trade-offs. Turn complex concepts into simplified product features that get to market and are adopted quickly. Increase efficiency of development and design processes. Facilitate smooth and predictable product launches. Are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior. Can serve as the connection between customers and engineering. You are motivated to understand the point of view of doctors practicing medicine. Leverage user insights and competitive intelligence to inform product decisions. You back decisions with data. Tell Me More About Suki On a roll: Named by Fast Company as one of the most innovative companies, named Googles Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: Were backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: Youll make an impact from day one. Youll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values. In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $115,000 and $135,000 in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidates compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Working at Suki: Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Show more Show less

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. About the Role: Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. Doctors that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. As an SDET 3 specialising in Backend testing, you will design and build scalable automation frameworks for API testing and microservices, ensuring that our backend services are stable and high-performing. You ll collaborate closely with engineers to implement testing strategies that ensure robustness and reliability of the entire system. You will play a key role in ensuring the scalability, reliability, and performance of our core platform, while also mentoring junior team members and driving continuous improvements in our testing processes. Responsibilities: Lead the QA Strategy: Design, develop, and own the end-to-end test automation strategy for our backend microservices and ML systems, ensuring high-quality and reliable releases. Build Automation Frameworks: Architect and implement scalable test automation frameworks for APIs (gRPC, WebSockets), microservices, and event-driven architectures. You will use technologies like Java and Python and modern testing libraries. Drive AI/ML Quality: Develop and execute testing methodologies for AI/ML models and pipelines, focusing on data validation, model performance, and end-to-end quality validation. Enhance CI/CD Pipelines: Collaborate with SRE to integrate automated test suites into our CI/CD pipelines (Buildkite). You will help us achieve continuous testing and deliver faster feedback to development teams. Mentor and Coach: Act as a technical mentor for junior engineers, providing guidance on automation best practices, code reviews, and career growth. Lead Quality Initiatives: Perform root cause analysis for complex backend issues, identify systemic problems, and implement preventative measures to improve overall system stability. Advance with AI: Proactively identify and champion opportunities to leverage AI and generative AI tools to improve test case generation, test data management, and test automation efficiency. Qualifications: Experience: 7+ years of experience as an SDET, with a strong focus on backend and API testing. Backend Expertise: Deep, hands-on experience in building and maintaining test automation frameworks for backend services, APIs, and event-driven systems (e.g., Kafka, RabbitMQ). Technical Stack: Proficiency in Java or Python and experience with automation tools such as TestNG, Rest Assured, JUnit, and performance testing tools like Locust or K6. AI/ML Familiarity: Experience in testing or validating AI/ML models, pipelines, or data-driven systems is a significant plus. An understanding of prompt engineering and the use of GenAI for testing is highly valued. CI/CD & DevOps: Experience with CI/CD pipelines, Docker, and cloud platforms (e.g., GCP, AWS). Leadership: Proven experience mentoring other engineers and leading technical projects. Desired Skills (Good to Have): Artificial Intelligence (AI) Integration: Proven ability to integrate AI concepts or tools into end-to-end testing workflow execution. AI Mentorship: Experience mentoring peers on the usage of AI-driven testing tools or methodologies. AI for Efficiency: Demonstrated capability to identify inefficiencies in existing processes that could be effectively solved or improved using AI technologies. Test Coverage Leadership: Ability to lead efforts to improve test coverage and ensure tests are kept up-to-date with changes in the backend services and ML models. Working at Suki : Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. .

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. Responsibilities Own design for essential parts of Suki s innovative consumer/prosumer Web, mobile apps for doctors, and enterprise web apps used by administrators and operations professionals. Become an expert in Suki s products and how our different types of users want to use them so you can become one of the product-development team s go-to people for answering UX questions and guiding decisions about UX tradeoffs. Sweat the details: Lead the charge in optimising Suki s fit & finish. Care deeply about usability and efficiency. Conduct quantitative and qualitative user research Create customer journey maps, user flows, and wireframes Build prototypes, conduct user testing, and evaluate the effectiveness of the product design. Help identify and fill gaps in the organization, tools, and processes that need to evolve. Identify opportunities for product or feature enhancements. Work with Suki design colleagues to evolve and apply the team s design systems to help create a unified look and feel across the company s suite of products. Help development team members understand best practices for design systems and reusable components. Collaborate with cross-functional teams of product management, engineering, machine learning, marketing, and executive teams to create beautiful consumer experiences and products. Become an evangelist for Suki s design principles within and outside Suki. Who are we looking for 7+ years of experience in design and driven to help make beautiful, polished, super-efficient digital products. Can point us to a portfolio of apps and/or web services for which you led UX design or made major design contributions. Recent experience leading design for high-quality currently shipping mobile apps or web apps. A strong track record of collaboration with cross-functional teams Ability to conduct, interpret, and present qualitative and quantitative feedback and research Ability to adapt to shifts in technology trends. Knowledge and interest in product strategy and vision. Exceptional communication skills for conveying design concepts and roadmaps Experience in UX research methods like contextual inquiry, shadowing, affinity mapping, user journey mapping, etc. Fluency in modern design and prototyping tools like Figma, Whimsical, etc. Experience with running design thinking exercises and service design will be a bonus. Experience developing administrative web apps for enterprise deployment is a plus. Past experience in designing voice interfaces is a plus. The position is based in Bangalore, India, and may require travel to meet users. Working at Suki: Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office and two days work from home. Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.