14 Quality Specialist Jobs

As a Quality Specialist at SAP, you will be joining a new team focused on integrating Supplier Risk capabilities into the procurement process and enhancing scoring capabilities. Your role will involve analyzing requirements, designing test scenarios, preparing manual test cases, and automating these cases for regression purposes against monthly release cycles. **Key Responsibilities:** - Analyze requirements and design test scenarios for integrating Supplier Risk capabilities into the procurement process - Prepare manual test cases and execute them against monthly release cycles - Automate manual test cases for regression purposes - Work collaboratively with the team to enhance scoring capab...

As a Quality Specialist at Caterpillar Inc., you play a vital role in the development and implementation of methods, procedures, and equipment used in Quality. Your contribution is essential to support the site CQMs deployment and ensure continuous monitoring and governance. - Execute global quality processes defined in the Caterpillar QMS, such as: - Coordinating and conducting internal quality audits. - Administering area metrics. - Drafting and submitting local training and documentation. - Supporting certification activities. - Assisting during external ISO9001 & CQMS audits. - Collaborate with corporate teams & Global Process Owners to identify opportunities for improvement and address ...

Role Overview: As a detail-oriented and proactive Training and Quality Specialist supporting the Clients Sales B2C department, your role involves conducting quality audits of sales interactions and assisting with training programs to enhance sales effectiveness and customer experience. Key Responsibilities: - Quality Assurance & Audits - Conduct regular audits of sales calls, emails, and customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. - Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. - Provide actionable feedback to sales agents and collaborate with supervisors to a...

Will be responsible for software quality engineering and test automation for Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, design, create and execute test plan and test cases, test automation, performance testing. Required Skills: Strong hand-on experience in Software testing of back-end applications and test automation using Robot framework. Working experience in Linux/Unix, shell scripting. Experience in end-to-end test automation using Robot framework. Hands on experience in performance testing using industry standard tools for backend applications. Hands on experience in programing language like Java or Python. Knowled...

Will be responsible for software quality engineering and test automation for Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, design, create and execute test plan and test cases, test automation, performance testing. Drive innovative solutions and automation in Quality Engineering domain. Required Skills: Strong hand-on experience in Software testing of back-end applications and test automation using Robot framework. Working experience in Linux/Unix, shell scripting. Experience in end-to-end test automation using Robot framework. Hands on experience in performance testing using industry standard tools for backend applications...

Role Overview: You will be joining as a Sr. Quality Analyst in Bangalore to ensure the highest level of voice quality for international operations. Your responsibilities will include conducting quality audits, developing quality management processes, collaborating with teams, analyzing customer feedback, maintaining performance metrics, and keeping records of quality issues and resolutions. Key Responsibilities: - Conduct comprehensive quality audits to identify and correct voice quality issues. - Develop and implement quality management processes to maintain and improve voice quality standards. - Collaborate with cross-functional teams to resolve quality-related issues and concerns. - Analy...

We are seeking an experienced Sr. Quality Analyst to join our team in Bangalore. The successful candidate will be responsible for ensuring the highest level of voice quality for our international operations. Responsibilities Conduct comprehensive quality audits to identify and correct voice quality issues. Develop and implement quality management processes to maintain and improve voice quality standards. Collaborate with cross-functional teams to resolve quality-related issues and concerns. Analyze customer feedback and use data to inform quality improvement initiatives. Develop and maintain performance metrics to measure quality outcomes. Maintain accurate and comprehensive records of quali...

As a QMS Specialist at Pharmanovia, you will play a crucial role in supporting the effective operation, maintenance, and continuous improvement of the global Quality Management System (QMS). Your responsibilities will include ensuring quality compliance across all GxP activities, contributing to the design and implementation of quality systems, monitoring quality processes, and providing oversight across business functions. You will report directly to the Associate Director Internal Quality System and be expected to have a broad understanding and experience of QMS requirements, operation, and compliance in a GMP and GDP environment. Key Responsibilities: - Maintain and update controlled qual...

Role Overview: You will be responsible for leading and managing a team of quality analysts focused on voice processes. Your main goal will be to ensure top-notch voice interactions within the customer service team by monitoring, evaluating, and improving quality standards. Additionally, you will develop and implement quality assurance strategies, conduct root cause analysis, and prepare detailed quality reports for the leadership team. Key Responsibilities: - Lead and manage a team of quality analysts specializing in voice processes. - Monitor, evaluate, and enhance voice interactions to meet quality standards. - Develop and execute quality assurance strategies, call evaluation frameworks, a...

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

As a Creative Production Associate at Accenture, you will play a crucial role in maintaining a desired level of excellence in marketing operations. You will be tasked with balancing increased marketing complexity and diminishing resources, driving marketing performance through deep functional and technical expertise, and accelerating time-to-market and operating efficiencies. Your responsibilities will include overseeing activities related to quality management, such as establishing quality policies, quality planning, assurance, control, and improvement. To excel in this role, you should ideally possess 2 to 3 years of experience, with prior experience in a Quality Specialist role that invol...

Job title: Specialist Quality Services (Product Complaints) Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people in over 100 countries at Sanofi are dedicated to making a difference on patients daily life, wherever they live and enabling them to enjoy a healthier life. As a company ...

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com