Quality Specialist II

Key Skills:

Roles & Responsibilities:

• Monitor and evaluate customer quality metrics to ensure compliance with standards.
• Analyze process quality and implement improvements to enhance efficiency.
• Ensure data quality through rigorous validation and verification processes.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Participate in quality audits and prepare reports for management review.
• Support Six Sigma initiatives to drive continuous improvement.
• Track key quality indicators and generate actionable insights for leadership.
• Assist in the development and documentation of standard operating procedures (SOPs).
• Participate in training and mentoring programs to enhance team quality capabilities.

Experience Requirement:

• 0 - 4 years of experience in customer quality, process quality, and data quality management.
• Exposure to quality assurance methodologies and continuous improvement initiatives.
• Familiarity with Six Sigma or other process improvement frameworks is a plus.
• Strong analytical and problem-solving skills with attention to detail.
• Experience in collaborating with cross-functional teams to implement quality solutions.

Education: