Quality Executive

1 - 3 years

3 - 4 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1. Quality Management System (QMS):

Assist in developing, implementing, and monitoring hospital-wide quality policies and procedures.

Conduct internal quality audits and coordinate corrective and preventive actions (CAPA).

Maintain documentation related to QMS, including manuals, SOPs, and checklists.

2. Accreditation & Compliance:

Support departments in preparing and maintaining compliance with NABH / ISO standards.

Conduct mock drills, internal assessments, and gap analyses before audits.

Coordinate with external auditors and accreditation bodies.

3. Patient Safety & Feedback:

Monitor incident reporting, near misses, and root cause analysis (RCA).

Track and analyze patient feedback, complaints, and satisfaction surveys.

Assist in implementing corrective actions for improvement.

4. Training & Awareness:

Conduct or coordinate training sessions for staff on quality standards, infection control, and patient safety.

Promote quality culture and continuous improvement across departments.

5. Data Management & Reporting:

Collect, analyze, and present quality indicators and performance data.

Generate monthly quality reports for management review.

6. Continuous Improvement:

Identify areas for improvement and initiate quality improvement projects.

Collaborate with department heads to standardize best practices.

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